Remote Care Coordinator - RN in MST or PST

9 hours, 11 minutes ago
Full-time
Junior
Customer and Technical Support
Classet

Classet

Classet provides an AI-powered recruiting assistant that enables instant voice interviews, automates candidate scoring, and streamlines the hiring process for high-volume industries such as healthcare and retail, all while eliminating the need for addi...

Internet Software & Services
1-10
Founded 2021

Description

  • Serve as the primary point of contact for an assigned panel of patients.
  • Build rapport with patients over the phone and provide consistent, empathetic support.
  • Accurately capture and document patient health data in the EHR.
  • Guide patients toward self-management goals and adherence to care plans.
  • Manage patient outreach independently after onboarding and protocol training.
  • Follow CCM and RPM protocols in a structured telehealth environment.
  • Monitor for changes in patient health status and escalate concerns to providers when needed.
  • Maintain high-quality documentation and meet daily outreach goals.
  • Support patients in navigating treatment plans and connecting with clinical providers.

Requirements

  • Active, unencumbered Registered Nurse (RN) license.
  • Must reside in the MST or PST time zone.
  • Current BLS certification.
  • Recent experience in a clinical or chronic care coordination setting.
  • High proficiency with Electronic Health Record (EHR) systems and Google Suite.
  • Private, HIPAA-compliant home office with high-speed internet and a dual-monitor setup.
  • Prior experience with Transitional Care Management (TCM) or Remote Patient Monitoring (RPM) preferred.
  • Knowledge of CMS compliance standards and clinical quality reporting preferred.
  • Experience educating patients and families about chronic condition management preferred.
  • Bilingual fluency in English and Spanish preferred.

Benefits

  • Pay rate of $28–$32 per hour.
  • Health, dental, and vision insurance coverage.
  • 401(k) retirement plan.
  • Life and long-term disability insurance.
  • Incremental PTO increases based on tenure.
  • Structured on-the-job training.
  • Clear opportunities for internal professional growth.
  • Consistent Monday–Friday schedule with no weekend requirements.

Interested in this position?

Apply directly on the company website

Apply Now

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