[Job-32550] AI Orchestrator, Brazil

3 days, 10 hours ago
Full-time
Lead
Artificial Intelligence and Machine Learning
CI&T

CI&T

CI&T is a global digital technology agency empowering agile growth for leading companies through advanced technologies with a team of 2000 experts worldwide.

Internet Software & Services
5001+
Founded 1995

Description

  • Govern the end-to-end software delivery value stream for the AI Content Support Agent pilot.
  • Define human and AI responsibilities, autonomy boundaries, and safeguards for reliable Agent operation.
  • Lead discovery of the current support process, establish baseline metrics, and capture prioritization and routing requirements.
  • Coordinate VWG IT and security approval processes.
  • Oversee integration of Amazon Bedrock AgentCore, Guardrails, and Knowledge Bases with Jira Data Center and Confluence Data Center.
  • Ensure delivery of an AWS Cognito-authenticated standalone ticket-intake interface and an extensible AI harness foundation.
  • Launch the Agent with the support team and measure adoption, cycle time, and quality against baselines.
  • Deliver hands-on training and produce architecture and user documentation.
  • Build AI fluency among the cross-functional delivery team and client stakeholders.
  • Manage project scope and formal change orders for out-of-scope requests.

Requirements

  • Experience governing end-to-end software delivery value streams.
  • Experience coordinating human-AI collaborative workflows and defining AI autonomy boundaries.
  • Ability to lead discovery, requirements gathering, baseline metric definition, and stakeholder alignment.
  • Experience navigating IT and security approval processes.
  • Experience with AWS AI services, including Amazon Bedrock AgentCore, Guardrails, and Knowledge Bases.
  • Experience integrating solutions with Jira Data Center and Confluence Data Center.
  • Knowledge of AWS Cognito authentication.
  • Ability to measure solution adoption, cycle time, and quality outcomes.
  • Experience training cross-functional teams and creating architecture and user documentation.
  • Strong scope management and change-order management capability.

Benefits

  • Health and dental insurance.
  • Meal and food allowance.
  • Childcare assistance and extended paternity leave.
  • Profit Sharing and Results Participation (PLR).
  • Life insurance.
  • Gym, wellness, physical and mental well-being platform partnerships.
  • Continuous learning through CI&T University and online learning partnerships.
  • Language learning platform and employee discount club.

Interested in this position?

Apply directly on the company website

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