Corporate Travel Consultant

6 months, 1 week ago
Full-time
Junior
Operations
CI Azumano Business Travel

CI Azumano Business Travel

CI Azumano Business Travel specializes in providing comprehensive corporate travel management solutions, combining expert travel advisory services with advanced technology to help small and mid-sized businesses optimize their travel expenses and enhanc...

Consumer Services
51-250
Founded 1959

Description

  • Serve as a travel expert and guide for contracted corporate clients.
  • Plan domestic and international business travel that follows organizational travel policies and secures quality accommodations and transportation.
  • Interview travelers or corporate representatives to gather trip details and build cost-effective travel arrangements.
  • Use travel systems, airline reservation systems, hotel reservation systems, car rental services, Amtrak, and related tools to book travel.
  • Track and manage activity in operational queues, including Action, Error, and Cancel queues, in line with SOPs.
  • Process cancellations and reservation changes through completion and notify clients promptly.
  • Provide client organizations with updates on itineraries, local customs, passports, visas, vaccination certificates, and other travel advisories.
  • Research travel industry changes, trends, and offerings to keep advice current.
  • Maintain a high standard of customer service while completing travel arrangements accurately and on time.
  • Support other accounts or clients as a backup consultant when assigned.

Requirements

  • High school diploma or GED, or 1 to 3 years of related experience and/or training, or an equivalent combination of education and experience.
  • At least 2 years of experience arranging domestic and international travel.
  • Experience using the Global Distribution System Apollo and ticketing software.
  • Knowledge of a GDS, airline travel sites, and online booking tools.
  • Strong oral and written communication skills.
  • Outstanding interpersonal and relationship-building skills.
  • Ability to learn new processes and procedures quickly and apply them effectively.
  • Must be able to work remotely from a separate designated office at home.

Benefits

  • Competitive pay and benefits package.
  • Medical, dental, vision, life, and disability coverage.
  • Voluntary benefits including critical illness, hospital, and accident insurance.
  • Health savings and flexible spending accounts.
  • Retirement 401(k) plan.
  • Flexible work-life balance and paid leave programs for eligible full-time employees.
  • Professional development opportunities.
  • Performance and recognition programs.

Interested in this position?

Apply directly on the company website

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