VP Technical Services

4 hours, 3 minutes ago
Full-time
Executive
Customer and Technical Support
Christie Lites

Christie Lites

Christie Lites is a leading stage lighting company offering top-quality equipment and services for theater, concerts, trade shows, TV & film, corporate presentations, and special events. We excel in blending technology, logistics, and creativity to del...

Industrials
251-1K
Founded 1985

Description

  • Recruits, hires, and develops department leaders and managers.
  • Conducts annual performance reviews and drives KPI accountability.
  • Leads and standardizes repair operations and technical support processes.
  • Improves repair turnaround times and ensures consistent repair quality.
  • Supports field technical issues and escalation resolution.
  • Oversees hoist and automation repair systems and supporting documentation.
  • Maintains repair systems and drives process improvements.
  • Monitors repair KPIs, reduces repeat failures, and improves technician productivity.
  • Supports quality control initiatives and repair costing/parts credit activities.
  • Leads continuous improvement and operational improvement projects across technical services.

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