Solutions Architect - Commercial (Professional Services)

3 hours, 22 minutes ago
Full-time
Mid Level
Customer and Technical Support
Chainguard

Chainguard

Chainguard: Fortified Software Delivery Security for developers and CISOs, ensuring secure by default infrastructure and zero workflow friction.

Internet Software & Services
51-250
Founded 2021
$55M raised

Description

  • Lead technical implementations and drive adoption of Chainguard images across customer organizations.
  • Partner with account teams to understand customer goals, pain points, and solution strategies.
  • Support value realization and retention through technical guidance and implementation work.
  • Act as the primary technical point of contact and guide customers through onboarding.
  • Test, document, and help ensure a smooth customer onboarding experience.
  • Collaborate with Product and Engineering to surface customer requirements and influence priorities.
  • Maintain account-level architecture documentation and share best practices across the organization.
  • Collaborate, teach, and learn with internal teams to support customer success.

Requirements

  • 4+ years of experience developing high-performance, multi-tier applications.
  • Strong hands-on experience with Kubernetes and containers.
  • 2+ years in a pre-sales or post-sales customer-facing role.
  • Ability to explain complex technical concepts to both engineers and executives.
  • Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related field.
  • Strong working knowledge of software development processes, practices, and engineering design concepts.
  • Proven ability to work cross-functionally with engineering teams and business partners.
  • Excellent written and verbal communication skills.
  • Ability to travel up to 15% of the time.

Benefits

  • Up to $165,000 base salary plus bonus and equity.
  • Flexible, remote-first work environment.
  • Monthly stipend for coworking spaces, phone, and internet costs.
  • Stock options upon hire and promotion, with 10 years to exercise options.
  • 100% covered health, vision, and dental insurance for employees and dependents.
  • Unlimited flexible time off.
  • 18 weeks paid parental leave for birthing parents and 12 weeks for non-birthing parents.

Interested in this position?

Apply directly on the company website

Apply Now

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