Market Operations Manager

3 days, 20 hours ago
Full-time
Senior
Project and Program Management
Carvana

Carvana

Carvana is an e-commerce platform that enables consumers to buy and finance used cars online, offering features such as 360-degree vehicle imaging, financing options, and home delivery, all designed to streamline the car purchasing process.

Automotive
10K-50K
Founded 2012

Description

  • Manage logistics, inventory quality, scheduling, registration paperwork, customer experience, employee experience, and community outreach.
  • Lead mentoring and training programs for team members.
  • Step in wherever needed and assume additional responsibilities across multiple projects.
  • Make autonomous decisions and handle day-to-day operational challenges.
  • Develop team members and support a world-class local team.
  • Maintain a direct link to leadership at Carvana’s home office in Phoenix.
  • Promote the Carvana product and support the company’s growth objectives.
  • Perform other duties as assigned.

Requirements

  • Bachelor’s degree from an accredited undergraduate institution.
  • At least 5 years of relevant experience in team leadership roles managing multiple employees.
  • Experience handling logistics.
  • Ability to operate in ambiguity and adapt to change.
  • Appreciation for differing opinions and diverse perspectives.
  • Ability to manage employee and customer experience effectively in messy or challenging situations.
  • Ability to examine processes and develop creative solutions.
  • Willingness to roll up your sleeves, take on new assignments, and juggle many tasks at once.
  • Must be able to read, write, speak, and understand English.
  • Hiring is contingent on passing a complete background check; this role is not eligible for visa sponsorship.

Benefits

  • Full-time salary position.
  • Medical, dental, and vision benefits.
  • 401(k) with company match.
  • Student loan payment assistance, vehicle discounts, pet benefits, and other perks.
  • Wellness program supporting physical and mental health.
  • Opportunities to expand your skill set and share knowledge across the organization.
  • Promotion-from-within culture with rapid career development opportunities.

Interested in this position?

Apply directly on the company website

Apply Now

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