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IT Manager

3 months, 3 weeks ago
United States
Full-time
Senior
Project Manager
DevOps and Infrastructure
AWS Azure Bash GCP PowerShell Python
Apply Now
Capital Rx

Capital Rx

Capital Rx provides comprehensive health benefit management and transparent pharmacy benefit management solutions, integrating various healthcare services to support millions of plan members across diverse sectors.

Health Care Providers & Services
251-1K
Founded 2017
View All Jobs 30

Description

  • Lead, mentor, and develop a team of IT Engineers, including hiring, onboarding, and performance management.
  • Serve as the final escalation point for complex IT Engineering and Helpdesk issues.
  • Own delivery of IT Engineering projects, including planning, prioritization, and resource allocation.
  • Drive systemic improvements to eliminate recurring issues and improve the user experience.
  • Oversee administration and optimization of identity and access management, endpoint management, and SaaS platforms.
  • Ensure onboarding and offboarding workflows are scalable, secure, and compliant.
  • Partner with Security, Engineering, and Business teams to define and enforce standards and best practices.
  • Evaluate, select, and deploy new technologies and software solutions.
  • Establish and maintain documentation, processes, and operational standards.
  • Support automation and efficiency through scripting and process improvement.
  • Coordinate cross-functional initiatives and support off-hours coverage as needed.

Requirements

  • 7–10+ years of progressive experience in IT engineering, systems administration, or platform ownership roles.
  • Proven experience leading technical teams and mentoring engineers across multiple experience levels.
  • Strong background in identity and access management, including SSO platforms such as Okta, OneLogin, or Auth0.
  • Experience with endpoint management and MDM solutions such as Intune or equivalent.
  • Experience with SaaS application administration and deployment, including Office 365 administration as an SME.
  • Experience managing onboarding and offboarding workflows in a distributed environment.
  • Experience supporting Mac hardware and remote users in a distributed workforce.
  • Experience leading IT projects and coordinating cross-functional initiatives.
  • Familiarity with at least one major cloud platform such as AWS, Azure, or Google Cloud preferred.
  • Experience with ticketing systems such as Jira Service Desk or similar platforms.
  • Strong scripting and automation skills with Bash, PowerShell, Python, or similar preferred.
  • Customer-oriented mindset with strong problem-solving and communication skills.
  • Ability to lead incident response and serve as a senior escalation point for critical issues.
  • Strong understanding of security principles, access controls, and audit/compliance considerations.

Benefits

  • Remote work for non-local employees or hybrid work for candidates local to the NYC or Denver, CO area.
  • Base salary range of $95,200–$150,000 for remote U.S. hires.
  • Base salary range of $120,000–$150,000 for New York, NY hires.
  • Base salary range of $110,000–$137,500 for Denver, CO hires.
  • Equal employment opportunity commitment in a diverse and inclusive workplace.

Interested in this position?

Apply directly on the company website

Apply Now

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