Account Coordinator, PBA

1 month ago
Full-time
Junior
Customer and Technical Support
Capital Rx

Capital Rx

Capital Rx provides comprehensive health benefit management and transparent pharmacy benefit management solutions, integrating various healthcare services to support millions of plan members across diverse sectors.

Health Care Providers & Services
251-1K
Founded 2017

Description

  • Support implementation and client management teams with day-to-day client requirements.
  • Manage client benefit requests accurately and on time, including benefit changes, eligibility changes, and new implementations.
  • Analyze incoming client requests and coordinate with internal and external teams to complete required plan documentation.
  • Support the implementation of new plans, pricing, and networks aligned to administrative or strategic intent.
  • Lead pre- and post-implementation quality assurance and testing to validate coding accuracy.
  • Lead claim reviews to identify discrepancies or inaccuracies and develop solutions to address them.
  • Handle and resolve sponsor and member issues, escalating when necessary.
  • Research and respond to claims processing and system configuration inquiries.
  • Coordinate the integration of additional data inputs into client management processes.
  • Collaborate cross-functionally to support general client operations as needed.

Requirements

  • Bachelor’s degree with strong academic performance, or equivalent work experience.
  • 1+ years of experience in PBM, health plans, benefits consulting, or healthcare.
  • Experience building trusting internal and external relationships.
  • Experience leading cross-functional initiatives, meeting deadlines, and executing deliverables.
  • Experience working with structured and unstructured data.
  • Proficiency in Microsoft Office; SQL is a plus.
  • Ability to manage multiple complex projects simultaneously.
  • Exceptional written and verbal communication skills.
  • Highly organized, flexible, and able to shift priorities quickly.
  • Strong attention to detail and commitment to high-quality work.
  • Remote or hybrid work location, local to the NYC or Denver area.

Benefits

  • Remote or hybrid work arrangement for candidates local to the NYC or Denver area.
  • Base salary range of $60,000 to $75,000 USD.
  • Equal employment opportunity and a diverse, inclusive workplace.

Interested in this position?

Apply directly on the company website

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