Solutions Consultant

5 months, 2 weeks ago
Full-time
Entry Level
Customer and Technical Support
Canvas Medical

Canvas Medical

Canvas Medical is a digital health company that offers an EMR development and payments platform for healthcare. They provide tools for care delivery companies to see patients, run protocols, handle payments, and integrate necessary tools for good medic...

Health Care Providers & Services
51-250
Founded 2015
$44M raised

Description

  • Engage with customers, prospects, and internal stakeholders to understand clinical workflows, pain points, and desired outcomes.
  • Translate healthcare delivery insights into structured product requirements documents that guide solution design.
  • Build and validate solutions using the Canvas SDK, including event-driven design, handlers, and effects.
  • Partner with engineers to prototype solutions that demonstrate platform capabilities.
  • Decide when to work within existing SDK capabilities versus advocate for platform enhancements.
  • Create reusable solution patterns and playbooks to accelerate future customer engagements.
  • Collaborate across sales, customer success, implementation, engineering, and product teams to align delivery and feedback loops.
  • Track quality signals such as demo-to-production flow, SDK adoption, and customer feedback to inform iteration.
  • Document learnings and share knowledge internally to improve team effectiveness.
  • Progressively own lower-complexity engagements independently while shadowing senior team members.

Requirements

  • Recent graduate or early-career candidate in Computer Science, Health Informatics, Engineering, UX, Applied Data, or a related discipline.
  • Deep interest in healthcare technology and EMR systems with a desire to improve provider and patient workflows.
  • Demonstrated ability to learn quickly and adapt in ambiguous environments.
  • Strong written and verbal communication skills with the ability to distill complex contexts into clear requirements.
  • Comfort learning and working with modern SDKs, APIs, and plugin-based architectures.
  • Willingness to ramp into event-driven design, handlers, and effects.
  • Strategic mindset to balance short-term deliverables with long-term platform health.
  • Ability to identify leverage points and scalable solution patterns.
  • Understanding of healthcare delivery challenges and provider workflow pain points.
  • Ability to engage with clinical, operational, and financial stakeholders.
  • Collaborative by default and comfortable working across operational and technical teams.
  • Growth mindset with rapid learning velocity.
  • Comfortable managing trade-offs and working through productive tension.
  • AI-native and pragmatic, using modern tools to accelerate discovery while respecting real-world constraints.
  • Exposure to SDKs, frontend/backend integrations, or plugin architectures is preferred.
  • Familiarity with healthcare data workflows, standards, or provider-facing tooling is preferred.
  • Experience drafting product requirements, specs, or mockups for technical systems is preferred.
  • Comfort with basic scripting in Python or JavaScript, or with building demonstrable prototypes, is preferred.
  • Prior customer-facing experience in a technical capacity, such as internships, support, or technical project work, is preferred.

Benefits

  • Competitive salary of $70,000 to $95,000 for new grad/early-career candidates.
  • Equity package.
  • Health insurance, including an option with 100% family coverage.
  • 401(k) retirement plan.
  • 12 weeks of paid maternity/paternity leave.
  • Flexible/unlimited PTO.
  • Home office stipend.
  • Professional development budget.

Interested in this position?

Apply directly on the company website

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