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Swag Design Lead (ET hours)

5 hours, 22 minutes ago
Mexico, India, Poland, United States, Canada
Full-time
Lead
Design Lead
Project and Program Management
ClickUp Notion
Apply Now
byStadium

byStadium

byStadium (bystadium.com) is a global group gifting, rewards, and swag company that revolutionizes the group gifting experience with Stadium Shops. They offer fully customizable branded shops for appreciation, allowing users to create unique gifting mo...

Specialty Retail
51-250
Founded 2015
View All Jobs 9

Description

  • Lead, coach, and develop a team of swag designers and coordinators through clear expectations, structured 1:1s, and accountability.
  • Own the end-to-end quality of all design outputs before they are sent to clients or vendors.
  • Act as a creative and strategic partner to customers and internal teams on branded merchandise concepts and project goals.
  • Oversee the swag design process from intake through delivery, including briefs, mock-ups, production files, and escalated projects.
  • Audit workflows to identify bottlenecks, reduce manual effort, and improve turnaround and efficiency.
  • Develop, document, and maintain SOPs for core design and production workflows.
  • Guide customers through design decisions and communicate directly with clients to clarify direction and manage expectations.
  • Own and report on team KPIs, including throughput, turnaround time, revision rates, and client satisfaction.
  • Collaborate cross-functionally with Sales, Customer Success, Uploaders, and Vendors.
  • Stay current on industry trends, design best practices, swag production innovations, and automation tools.

Requirements

  • 3+ years of experience in the promotional products industry.
  • Fluency in decoration methods such as screen print, embroidery, laser engraving, dye sublimation, and pad print.
  • 4+ years of experience in graphic, product, or fashion design.
  • A portfolio demonstrating production-ready branded merchandise work is required.
  • Proficiency with Adobe Creative Suite, especially Illustrator and Photoshop.
  • Hands-on experience preparing files for physical production, including bleeds, PMS colors, imprint areas, and vector requirements.
  • 2+ years of experience leading or directly managing a creative or operations team.
  • Experience setting performance expectations, giving feedback, and developing team members.
  • Experience stepping into a team that needed structure or operational improvement and diagnosing what needed to change.
  • An automation-first mindset with experience implementing tools or systems that reduce repetitive work and improve output.
  • Experience with project management and workflow tools such as Clickup, Notion, or Airtable, including configuration and optimization.
  • Comfort evaluating and adopting emerging tools such as AI-assisted design, digital asset management, and workflow automation platforms.
  • Customer-facing communication experience with the ability to explain design concepts and de-escalate complex situations.
  • Strong communication, attention to detail, and organizational skills to manage multiple projects and people at once.
  • Familiarity with print-on-demand platforms such as Printful or Fulfill Engine is a major bonus.
  • English fluency; additional languages are a plus.

Benefits

  • Remote-first work environment.
  • Competitive salary.
  • Generous PTO.
  • Career mobility and opportunities to work across different areas of the company.
  • Frequent Zoom company events and opportunities to build genuine connections.
  • Final compensation is based on skills, qualifications, experience, and location.
  • For candidates outside the U.S., compensation is adjusted based on local cost of living and comparable wages.

Interested in this position?

Apply directly on the company website

Apply Now

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