Manager, Partner Programs

1 hour, 10 minutes ago
Full-time
Senior
Project and Program Management
Buyers Edge Platform

Buyers Edge Platform

Buyers Edge Platform provides data and software tools designed to enhance efficiency, optimization, and transparency within the foodservice supply chain, enabling operators and manufacturers to reduce costs and improve operational effectiveness.

IT Services
251-1K
Founded 2018

Description

  • Support restaurant partners throughout the card-linked marketing program lifecycle and maintain productive partner relationships.
  • Collaborate with partners to translate business objectives, seasonal priorities, and marketing needs into offer strategies.
  • Manage communication with partners on program performance, campaign results, and optimization recommendations.
  • Coordinate with card-linking platform vendors and data partners to ensure smooth program delivery and resolve technical or operational issues.
  • Develop and maintain sales collateral, pitch decks, one-pagers, case studies, FAQs, and account management toolkits.
  • Act as a subject matter expert for sales and account management teams during calls, presentations, and strategy sessions.
  • Conduct training sessions and create reference materials so internal teams can discuss the program independently.
  • Design card-linked marketing campaigns tailored to individual restaurant partners within platform constraints.
  • Work with product and engineering teams to find creative solutions for complex partner needs and potential feature requests.
  • Assist with partner issues related to campaign setup, offer delivery, transaction matching, reporting discrepancies, and billing questions.
  • Document recurring issues and contribute to process improvements, knowledge base articles, and standard operating procedures.
  • Monitor program health metrics and identify risks and opportunities across the partner portfolio.

Requirements

  • 5+ years of experience in marketing program management, partnership management, or account management.
  • Experience in the restaurant, hospitality, or financial services/payments industry, preferred.
  • Bachelor’s degree in Marketing, Business Administration, Communications, or a related field, or equivalent work experience.
  • Working knowledge of card-linking technology, loyalty platforms, or transaction-based marketing programs.
  • Experience with card-linked offer platforms such as Cardlytics, Figg, Kard, Rewards Network, or similar, preferred.
  • Background in restaurant marketing, dining rewards programs, or food and beverage industry partnerships, preferred.
  • Experience working with financial institution partners, card networks, or payment processors, preferred.
  • Demonstrated ability to create sales and account management collateral such as pitch decks, case studies, and playbooks.
  • Strong problem-solving skills and the ability to find creative solutions within technical or operational constraints.
  • Excellent communication and presentation skills with the ability to translate complex technical concepts for internal and external audiences.
  • Experience collaborating cross-functionally with product, engineering, sales, and finance teams.
  • Highly organized with the ability to manage multiple partner relationships and campaigns simultaneously.
  • Work sponsorship is not available for this role.

Benefits

  • Medical, dental, vision, and FSA benefits available from day one.
  • Company-paid life insurance.
  • 401(k) with company match.
  • Competitive pay.
  • Training and development opportunities.
  • Flexible PTO policy with no accrual required.

Interested in this position?

Apply directly on the company website

Apply Now

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