Executive Care Coordinator

2 hours, 8 minutes ago
Full-time
Mid Level
Customer and Technical Support
Bryan Johnson - State Farm Insurance Agent

Bryan Johnson - State Farm Insurance Agent

State Farm is a well-established insurance company founded in 1922, with a commitment to fairness and customer service. They offer a wide range of financial products and services to help customers manage their present and plan for the future.

Diversified Financial Services
Founded 1922

Description

  • Serve as the primary non-clinical point of contact for assigned clients.
  • Coordinate and schedule physician visits, health coaching sessions, labs, imaging, and follow-up appointments.
  • Ensure timely completion of diagnostics, intake materials, and other required data collection.
  • Track care plan milestones and follow-through across physicians, health coaches, and clients.
  • Facilitate clear, responsive communication between clients and the clinical team.
  • Proactively identify and resolve logistical barriers to care delivery.
  • Support onboarding of new clients and transitions between care phases.
  • Maintain accurate and timely documentation in the EMR and operational systems.
  • Monitor client engagement, adherence, and utilization patterns and escalate concerns appropriately.
  • Identify inefficiencies in scheduling, communication, or workflows and help improve care coordination processes.

Requirements

  • Bachelor’s degree or equivalent professional experience.
  • Minimum 2–4 years of experience in care coordination, patient navigation, clinical operations, or healthcare administration.
  • Strong organizational and time-management skills with meticulous attention to detail.
  • Excellent written and verbal communication skills.
  • Comfort working with EMRs, scheduling systems, and digital health platforms.
  • Ability to manage multiple clients, priorities, and workflows simultaneously.
  • Ability to work independently and collaboratively in a remote-first environment.
  • Experience in concierge medicine, telemedicine, or integrative healthcare settings is preferred.
  • Familiarity with laboratory, imaging, and referral workflows is preferred.
  • Experience working with high-expectation clients or executive-level populations is preferred.

Benefits

  • Salary range of $70,000–$90,000.

Interested in this position?

Apply directly on the company website

Apply Now

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