Senior Customer Sales Advocate

2 weeks, 1 day ago
Full-time
Junior
Customer and Technical Support
Boldr

Boldr

Boldr specializes in building global teams through ethical talent outsourcing, connecting businesses with skilled professionals while prioritizing social sustainability and performance.

Professional Services
251-1K
Founded 2016

Description

  • Learn Boldr’s products and clearly communicate their value propositions.
  • Conduct system demonstrations and guided product walkthroughs for prospective clients.
  • Manage inbound conversations from initial inquiry through conversion via chat, email, SMS, and phone.
  • Follow up with leads through structured, multi-touch outreach to re-engage prospects.
  • Identify and prioritize high-intent opportunities to maximize conversion impact.
  • Surface customer insights, including objections, friction points, and experience gaps.
  • Contribute to improvements in messaging, scripts, and conversion workflows.
  • Maintain accurate customer interaction records in CRM and communication tools.

Requirements

  • 1–3 years of experience in sales, customer support, customer success, operations, or another customer-facing role.
  • Strong written and verbal communication skills with the ability to persuasively communicate value.
  • Ability to manage multiple conversations in a fast-paced, high-volume environment.
  • Proactive follow-up habits with strong ownership and accountability.
  • Ability to identify and prioritize high-intent opportunities.
  • Familiarity with CRM or customer communication tools, such as Intercom or similar platforms.
  • Strong organizational skills and attention to detail.
  • Ability to learn quickly and adapt to a structured but evolving environment.
  • Analytical and critical-thinking skills.
  • Availability for weekday shifts within a 7 a.m.–10 p.m. ET operating window, with flexibility for business needs.

Interested in this position?

Apply directly on the company website

Apply Now

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