Software Engineer – Service Reliability & Observability (.NET)

2 hours, 3 minutes ago
Full-time
Senior
Software Development
Blueprint Technologies

Blueprint Technologies

Blueprint Technologies specializes in delivering tailored business management and IT solutions that optimize cloud spending, enhance productivity, and drive innovation across various industries, including manufacturing, retail, finance, and healthcare.

Internet Software & Services
251-1K
Founded 2013

Description

  • Own the day-to-day health of a production service, including bug fixes, reliability improvements, and security remediation.
  • Investigate and resolve customer-impacting incidents through root-cause analysis.
  • Implement security fixes and ensure adherence to enterprise security standards.
  • Improve service observability through logging, metrics, tracing, and alerting.
  • Build and maintain telemetry pipelines and dashboards to monitor service health and performance.
  • Automate recurring operational and support tasks to reduce manual effort and improve efficiency.
  • Contribute to service hardening, including resiliency improvements and failure-mode analysis.
  • Maintain and enhance backend services primarily in C#/.NET, with occasional support for frontend components.
  • Create and maintain technical documentation for service workflows, behaviors, and known issues.
  • Communicate service health, incident trends, and engineering metrics to stakeholders.

Requirements

  • Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
  • Strong experience developing and maintaining production services using C#/.NET.
  • Experience troubleshooting and resolving live-site issues in customer-facing applications.
  • Hands-on experience with observability tools, including logging, metrics, distributed tracing, and alerting.
  • Familiarity with secure coding practices and handling security vulnerabilities in production systems.
  • Experience automating operational workflows using scripts or tooling.
  • Ability to collaborate effectively across engineering, support, and security teams during incident response.
  • Strong analytical and problem-solving skills with a focus on root-cause analysis.
  • Clear communication skills for documenting incidents, writing postmortems, and providing updates.
  • Experience supporting large-scale or enterprise data services/APIs with high reliability requirements is preferred.
  • Familiarity with modern frontend technologies such as React for debugging or minor enhancements is preferred.
  • Experience with cloud platforms such as Azure and service monitoring tools is preferred.
  • Proven experience improving observability and reducing operational toil through automation is preferred.
  • Understanding of compliance, privacy, and data governance in regulated environments is preferred.
  • Experience with incident management processes, post-incident reviews, and operational excellence practices is preferred.
  • Ability to create concise, leadership-ready summaries of incidents, risks, and improvements is preferred.

Benefits

  • Anticipated salary range of $50–$55 per hour for candidates based in Washington State.
  • Medical, dental, and vision coverage.
  • Flexible Spending Account.
  • 401(k) program.
  • Competitive PTO offerings.
  • Parental leave.
  • Opportunities for professional growth and development.
  • Remote work location.

Interested in this position?

Apply directly on the company website

Apply Now

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