Network Engineer

2 days, 8 hours ago
Full-time
Senior
DevOps and Infrastructure
blueAPACHE

blueAPACHE

blueAPACHE provides award-winning Technology and Communication Solutions as a Service, empowering clients to mitigate risk, reduce investment, and focus on core objectives through scalable and cost-effective Converged emPOWER Services.

Diversified Telecommunication Services
251-1K
Founded 1998

Description

  • Act as a primary escalation point for complex network, security, wireless, and WAN incidents.
  • Lead advanced troubleshooting, root cause analysis, and problem management activities.
  • Manage high-risk changes, upgrades, maintenance windows, and service restoration efforts.
  • Mentor and support Level 2 engineers through technical guidance and coaching.
  • Develop technical standards, documentation, implementation plans, and knowledge resources.
  • Provide after-hours technical guidance and incident management support to restore customer services quickly.
  • Participate in on-call rotations, major incident response, and out-of-hours work as required.
  • Ensure compliance with organisational policies, customer obligations, security standards, regulatory requirements, and industry best practices.
  • Identify automation opportunities, operational efficiencies, and improvements in observability and proactive operations.
  • Contribute to AIOps, automation, and continuous improvement initiatives.

Requirements

  • Bachelor’s degree in Information Technology, Computer Science, Network Engineering, Cyber Security, or equivalent industry experience desirable.
  • 5+ years of experience supporting enterprise, service provider, or MSP network and security environments.
  • Proven experience managing technical escalations, major incidents, and complex troubleshooting activities.
  • Strong understanding of ITIL service management practices.
  • Fortinet FCP/FCSS, Cisco CCNP, Aruba Professional, Palo Alto, or equivalent certifications highly regarded.
  • Demonstrated experience mentoring engineers and contributing to technical capability development.
  • Advanced Fortinet Security Fabric expertise.
  • Advanced routing and switching knowledge, including BGP, OSPF, MPLS, WAN, and carrier networking.
  • Experience with enterprise wireless technologies, SD-WAN, and SASE solutions.
  • Exposure to APIs, scripting, automation platforms, observability tools, and AI-assisted troubleshooting is preferred.
  • Azure networking, hybrid cloud connectivity, Windows/Linux administration, and network automation with PowerShell, Python, or APIs are preferred.

Benefits

  • Competitive salary paid in Australian Dollars (AUD).
  • Fully remote work flexibility.
  • Regular social events and a strong team culture.
  • Ongoing training and professional development opportunities, including company-sponsored certifications.
  • High-quality hardware and laptop provided.
  • Employee referral program with rewards.
  • Collaborative environment focused on growth, innovation, and career progression.

Interested in this position?

Apply directly on the company website

Apply Now

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