Binance Accelerator Program - Product Experience Assistant (EU)

1 month ago
Internship
Entry Level
Product Management
Binance

Binance

Binance operates as a leading blockchain ecosystem and digital asset exchange, integrating digital technology with financial services to facilitate the trading and management of cryptocurrencies.

Capital Markets
5K-10K
Founded 2017
$10M raised

Description

  • Research product user experience and product functionalities to identify gaps and improvement areas.
  • Collect user feedback for payment products (e.g., SEPA, card payments) and propose reasonable suggestions and improvements.
  • Assist new users in resolving issues during the onboarding process and support onboarding workflows.
  • Prepare product-facing materials for product managers, including FAQs and training materials.
  • Collaborate with product managers and cross-functional business units to surface user needs and implement improvements.
  • Document user issues and communicate findings to relevant teams to inform product decisions.

Requirements

  • Current university students or recent graduates (Early Career Talent eligible for the Binance Accelerator Program).
  • Familiarity with EU payment products such as SEPA and card payments.
  • Good sense and understanding of user experience and user flows.
  • Strong work ethic, attention to detail, and excellent writing skills.
  • Ability to problem-solve and provide actionable suggestions based on user feedback.
  • Able to collaborate effectively across multiple business units and with product managers.
  • Ability to commit 5 days per week for a period of 6 months.

Benefits

  • Competitive salary and company benefits.
  • Work-from-home arrangement (may vary depending on business team and role).
  • Opportunities for career growth and continuous learning within Binance.
  • Networking and professional development as part of the Binance Accelerator Program.
  • Autonomy to work on fast-paced, impactful projects with a global product team.

Interested in this position?

Apply directly on the company website

Apply Now

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