Risk Operations Specialist, AMER

8 hours, 48 minutes ago
Full-time
Mid Level
Cybersecurity
Binance

Binance

Binance operates as a leading blockchain ecosystem and digital asset exchange, integrating digital technology with financial services to facilitate the trading and management of cryptocurrencies.

Capital Markets
5001+
Founded 2017
$10M raised

Description

  • Review and investigate risk cases involving KYC verification, account takeovers, two-factor authentication resets, withdrawals, and abnormal trading activity.
  • Monitor account activity for unusual or suspicious behavior and take action to prevent unauthorized or fraudulent transactions.
  • Contact account holders to verify activity, gather additional information, investigate concerns, and mitigate potential losses.
  • Assess risk indicators and transaction data to make timely decisions in line with established procedures.
  • Review supporting documentation and verify the authenticity of transactions and account activities.
  • Maintain accurate, comprehensive case records for auditability and quality assurance.
  • Educate customers on account processes and account-security practices.

Requirements

  • 3–5 years of experience in high-risk, rule-based, or process-driven environments, preferably in financial services, fraud prevention, risk management, or compliance.
  • Hands-on experience conducting KYC, KYB, account takeover, and transaction-related investigations.
  • Strong analytical and investigative ability to identify patterns, anomalies, and risks in transaction data.
  • Excellent written communication skills for clear, well-supported case documentation and recommendations.
  • Ability to make sound risk-based decisions in ambiguous situations with minimal supervision.
  • Ability to independently own assigned cases while managing competing priorities under pressure.
  • High accuracy, consistency, organization, and attention to detail.
  • Availability to work US time zone-aligned shifts, including potential weekends and public holidays as part of a 7-day operation.

Benefits

  • Competitive salary and company benefits.
  • Remote-first, work-from-home arrangement, depending on role and team needs.
  • Career growth and continuous learning opportunities.
  • Autonomous work on challenging projects in a fast-paced environment.
  • Collaboration with a global, user-centric team in a flat organization.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Portuguese (Brazil) Content Operations Specialist -US (Remote)

Welo Global Professional Services

Welo Data is seeking a remote Content Operations Specialist to curate digital book and audio content, maintain metadata and platform quality, and support content integrity initiatives for a client project.

5 hours, 48 minutes ago

Load Operations Representative (Remote - Philippines)

Loadsmart 501-1000 Air Freight & Logistics

Join Loadsmart as a remote logistics operations professional, coordinating carrier communications and shipment tracking to ensure reliable freight delivery for shippers.

11 hours, 3 minutes ago

Online Client Services Event Specialist

Join a remote travel company as a Group Travel Coordinator to plan and manage seamless logistics for corporate retreats, large parties, and incentive trips.

11 hours, 18 minutes ago

Online | Entry Level | Scheduling & Coordinating Reservations

Join a client coordination and services company as a remote Scheduling & Reservations Coordinator, managing client schedules and reservations to ensure accurate, timely, high-quality service delivery.

11 hours, 18 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers