AI Workflow Lead (London, UK)

2 hours, 28 minutes ago
Full-time
Mid Level
Artificial Intelligence and Machine Learning
B Lab

B Lab

B Lab is a nonprofit network that spearheads the B Corp movement, aiming to reshape the global economy to prioritize the well-being of people, communities, and the planet through the certification of businesses committed to social and environmental per...

Diversified Consumer Services
51-250
Founded 2006

Description

  • Interview teams, map processes, and identify high-value AI opportunities.
  • Design and deliver AI workflows from discovery through scaled adoption, coordinating with Data & AI, Data Engineering, Product, and Platform Engineering.
  • Identify AI opportunities in product surfaces such as the B Impact platform.
  • Manage the use-case pipeline from intake and evaluation through piloting and scaling.
  • Monitor AI adoption, effectiveness, limitations, risks, tools, and emerging capabilities.
  • Measure workflow impact through time saved, quality, ROI, dashboards, and analysis.
  • Report operational insights to inform AI strategy and recommend investments in tools and workflows.
  • Develop AI champion networks, answer workflow questions, and support responsible AI governance.
  • Provide coverage for core AI-enablement responsibilities during parental leave.

Requirements

  • 4–6 years of direct experience in data, product, operations, learning, or change, with hands-on AI experience or demonstrated interest.
  • Bachelor’s degree in a related field such as Data Analytics, Information Science, Business, Computer Science, or Social Sciences, or equivalent practical experience.
  • Experience leading or contributing to process improvement, tool adoption, digital transformation, or similar workplace-change projects.
  • Experience using generative AI tools such as LLM assistants, custom GPTs, or agents, including prompt design and output testing.
  • Experience with workflow automation and no-/low-code tools such as Zapier, Make, or n8n, plus understanding of APIs and integrations.
  • Experience with process mapping and documentation tools such as Miro or Lucidchart.
  • Ability to define baselines and success metrics and run pilots or comparative tests.
  • Strong interviewing, qualitative analysis, systems thinking, communication, and cross-functional relationship-building skills.
  • Preferred: spreadsheet or SQL analysis, dashboarding, Python or AI workflow scripting, and familiarity with GDPR or the EU AI Act.
  • Preferred: experience with qualitative research, survey design, UX research, or global and mission-driven organizations.
  • Must be a U.K. resident with work authorization and within commuting distance of the London office; the role is not remote from other European countries.
  • Must work full-time, 40 hours per week, with the first workday completed in person.

Benefits

  • Annual salary of £57,100–£70,000, based on skills and experience.
  • Remote-first and flexible work environment.
  • 20 vacation days initially, increasing to 25 days after the third anniversary, plus national and bank holidays.
  • Organization-wide closures, floating holidays, and personal days.
  • Paid community-service leave, 40 hours of professional-development leave, and a professional-development budget after the first year.
  • BUPA medical and dental insurance, life insurance, income protection, statutory pension, and global travel insurance.

Interested in this position?

Apply directly on the company website

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