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Account Supervisor

1 day, 7 hours ago
United States
Full-time
Senior
Marketing Manager
Project and Program Management
Digital Marketing
Apply Now
Avalere Health

Avalere Health

Avalere Health is a leading healthcare consulting firm dedicated to solving the industry's most complex challenges. With a focus on attracting top talent, they provide innovative solutions and insights to help clients navigate the evolving healthcare l...

Professional Services
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Description

  • Manage daily account work for a CIDP brand, ensuring projects are delivered on time and meet client expectations.
  • Lead digital brand initiatives, including websites and full omnichannel tactics.
  • Build and maintain key client relationships based on their business objectives.
  • Translate brand objectives and client feedback into clear direction for agency teams across strategy, creative, technical, and analytics workstreams.
  • Develop project briefs, document scope requests, and write statements of work with subject-matter and delivery-team input.
  • Track budgets, revenue, profitability, estimates versus actuals, and project scope; escalate risks and discuss scope issues with clients as needed.
  • Identify account-growth opportunities and partner with account leadership to increase revenue.
  • Use market, competitor, stakeholder, and data-driven insights to advance brand strategy.
  • Facilitate tactical meetings and medical, regulatory, and legal review discussions; review MRC comments and submission materials.
  • Mentor junior account team members and may provide dotted-line management to Account Executives or Senior Account Executives.

Requirements

  • 5+ years of experience managing client relationships in an agency environment.
  • Experience with digital tactics focused on websites.
  • Pharmaceutical marketing experience is required.
  • Experience managing a pharmaceutical rare-disease brand launch is preferred.
  • Knowledge of CIDP and its market landscape.
  • Experience managing budgets, project scopes, and statements of work.
  • Baseline knowledge of the MRC submission process and Veeva or similar submission software.
  • Ability to collaborate across cross-functional teams in a dynamic environment.
  • Strong verbal and written communication, client-counseling, and problem-solving skills.
  • Ability to analyze data-driven insights and apply learnings to future initiatives.

Benefits

  • 401(k) plan with up to 4% employer match and immediate vesting.
  • Medical, dental, vision, life insurance, and disability coverage.
  • Flexible hybrid and remote work arrangements, plus the option to work anywhere globally for two weeks per year.
  • 20 vacation days, one personal well-being day, nine public holidays, gifted end-of-year holidays, and early Summer Friday finishes.
  • Free counseling through an employee assistance program and personalized health support.
  • Enhanced maternity, paternity, family leave, and fertility policies.
  • On-demand training, career-development support, and global mobility opportunities.
  • Employee Network Groups and support for workplace adjustments through the Disability Confident Scheme.

Interested in this position?

Apply directly on the company website

Apply Now

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