Training Program Manager

7 hours, 26 minutes ago
Full-time
Senior
Project and Program Management
Articulate

Articulate

Articulate develops award-winning e-learning software and tools, such as Articulate 360 and Rise.com, that empower organizations to create engaging online training courses efficiently and effectively.

Internet Software & Services
51-250
Founded 2002

Description

  • Identify customer learning needs and maintain the customer training roadmap.
  • Design, build, and deliver training programs such as webinars, workshops, onboarding experiences, and conference presentations.
  • Develop scalable learning assets including tutorials, guides, examples, templates, and practice activities.
  • Partner with revenue, marketing, product, sales, customer success, and customer-facing teams to align training with customer priorities and workflows.
  • Serve as a senior subject matter expert on Articulate products and e-learning best practices across the customer lifecycle.
  • Develop and deliver white-glove, executive-level VIP training sessions for strategic customers.
  • Maintain training content, customer-facing sites, and program assets to ensure accuracy and consistency.
  • Own project schedules, milestones, timelines, resources, and deliverables for training initiatives.
  • Lead operational planning for events and workshops, including vendor coordination, review cycles, and facilitation readiness.
  • Compile, analyze, and report training assessments and performance metrics to inform program improvements.

Requirements

  • Bachelor’s or Master’s degree in education, instructional design, training, or a related field, or equivalent experience.
  • 5+ years of experience in instructional design, customer education, or training program development.
  • Demonstrated ability to design and deliver engaging training content for diverse audiences.
  • Strong facilitation and public speaking skills, including presenting to individuals, large groups, and executive stakeholders.
  • Strong strategic thinking with the ability to align solutions to business goals.
  • Excellent cross-functional collaboration and relationship-building skills.
  • Exceptional written and verbal communication skills.
  • Highly organized with strong project management skills and the ability to manage multiple complex initiatives with minimal supervision.
  • Expert depth of knowledge in Rise and Storyline is preferred.
  • Comfort with technology and experience with e-learning tools and modern learning workflows is preferred.
  • Ability to travel.

Benefits

  • Remote full-time position.
  • Annual base salary range of $91,500 to $121,264.
  • Bonus eligibility.
  • Robust suite of benefits offered.
  • Application window expected to close 90 days from the original posting date.

Interested in this position?

Apply directly on the company website

Apply Now

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