Principal Analyst, Customer Insights

3 weeks, 3 days ago
Full-time
Lead
Data Science and Analytics
Arcadia

Arcadia

Arcadia provides a healthcare data platform that enables organizations to unify diverse data sources, derive actionable insights through analytics, and enhance patient outcomes by delivering high-quality care experiences.

IT Services
251-1K
Founded 2002
$154M raised

Description

  • Define and lead analytic strategy across large-scale, high-visibility customer engagements.
  • Design advanced analytic frameworks for medical economics, performance measurement, population health, and value-based care initiatives.
  • Serve as the senior escalation point for complex methodological and data integrity questions.
  • Translate contractual requirements and strategic objectives into measurable analytic roadmaps.
  • Drive cross-functional alignment across Product, Engineering, Actuarial, Data Science, Finance, and Customer Success.
  • Establish quality standards and governance practices to ensure technical excellence and rigor in analytic deliverables.
  • Identify opportunities for automation, reusable intellectual property, and analytic innovation.
  • Present insights and strategic recommendations to senior and executive stakeholders.
  • Mentor and develop Lead, Senior, and Data Analysts to elevate team capability.
  • Influence product and roadmap decisions through data-driven thought leadership.

Requirements

  • 8–10+ years of healthcare analytics experience, with payer experience preferred.
  • Deep expertise in medical economics, claims data analysis, quality performance measurement, and value-based care.
  • Advanced SQL proficiency, including optimization of complex queries in large data environments.
  • Experience designing analytic methodologies and scalable frameworks.
  • Demonstrated success influencing senior or executive stakeholders.
  • Proven experience leading large, complex analytic initiatives with significant business impact.
  • Strong data storytelling and executive-level communication skills.
  • Experience mentoring and elevating senior analytic talent.
  • Experience supporting large enterprise healthcare contracts with performance guarantees (preferred).
  • Experience working in AWS or other large-scale cloud data environments (preferred).
  • Proficiency in Python or R for advanced analytics (preferred).
  • Experience integrating predictive modeling or advanced statistical techniques into operational analytics (preferred).
  • Experience shaping product or analytics roadmaps at a strategic level (preferred).
  • Experience using AI tools to enhance coding and analytics workflows (preferred).

Benefits

  • Flexible, remote-friendly work environment.
  • Mission-driven company transforming healthcare.
  • Employee-driven programs and initiatives for personal and professional development.
  • Opportunity to join a talented, energized, diverse, and purpose-driven community.
  • Full-time remote role based in the USA.

Interested in this position?

Apply directly on the company website

Apply Now

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