RemoteLeaf Logo
Log in Sign up

Project Advisor

2 hours, 2 minutes ago
United States
Full-time
Junior
Customer Support
Customer and Technical Support
Apply Now
Angi

Angi

Angi, formerly known as Angie's List, is a comprehensive platform connecting homeowners with vetted professionals for a wide range of home services. From handyperson and landscaping to plumbing, electrical, remodeling, and roofing, Angi offers fair pri...

Professional Services
1K-5K
Founded 1995
View All Jobs 49

Description

  • Handle inbound and outbound calls with homeowners professionally and courteously.
  • Provide assistance, information, and support for homeowners’ home projects and service needs.
  • Discuss available services and solutions tailored to each homeowner’s needs.
  • Stay current on product knowledge, policies, and procedures to give accurate information.
  • Collaborate with team members and leadership to share knowledge and best practices.
  • Participate in learning and development activities to support team collaboration and personal growth.
  • Support team goals and initiatives to improve performance and customer satisfaction.
  • Meet performance metrics including conversion rate, customer satisfaction, and accuracy.
  • Maintain accurate records of customer interactions and transactions in designated systems.
  • Use feedback from leadership to improve individual performance and customer interactions.

Requirements

  • 1+ years of experience in a call center or customer service environment preferred.
  • Excellent verbal and written communication skills.
  • Strong problem-solving skills with the ability to think quickly and resolve issues effectively.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Detail-oriented with a focus on delivering high-quality customer service.
  • Adaptability and willingness to learn new skills and processes.
  • Familiarity with call center systems and software preferred.
  • Proficiency with G Suite tools including Gmail, Google Drive, Docs, Sheets, and Calendar.
  • Commitment to upholding company values and delivering exceptional customer experiences.

Benefits

  • Average annual earnings of $45,000 - $52,000, including $21.63 - $25/hour base pay and a 5% annual bonus.
  • Company equity program.
  • Full medical, dental, and vision coverage.
  • Generous PTO including personal, vacation, and volunteer time, plus paid holidays and an employee-choice flexible holiday.
  • Pet discount plans and a retirement plan with company match (401(k)).
  • Technical equipment such as a laptop provided.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

SeatGeek

Customer Service - Event Expert

SeatGeek 251-1K Media

SeatGeek is hiring a Customer Experience Event Expert to provide high-volume support for ticketing customers and enterprise clients across live events, with the goal of delivering fast, high-quality service and improving the customer experience.

United States Full-time Junior Customer Support
$49k-$49k
GitHub JIRA Looker
2 minutes ago
PerfectServe

Billing Support Associate - US Remote

PerfectServe 251-1K Internet Software & Services

PerfectServe is hiring a Billing Operations professional to support customer billing and account updates across multiple systems in a mission-driven healthcare communication company.

United States Full-time Entry Level Accountant Customer Support
$45k-$55k
NetSuite Salesforce
1 hour, 32 minutes ago
CI Azumano Business Travel

Government Travel Consultant

CI Azumano Business Travel 51-250 Consumer Services

CI Azumano, Seneca Holdings' travel management company, is hiring a Government Travel Consultant to arrange and manage travel for federal agencies while ensuring bookings comply with government requirements and clients receive timely service.

Anywhere Full-time Entry Level Customer Support
$44k-$44k
1 hour, 47 minutes ago
CI Azumano Business Travel

Travel Consultant (After-Hours)

CI Azumano Business Travel 51-250 Consumer Services

CI Azumano, Seneca Holdings' travel management company, is seeking an After-Hours Travel Consultant to support a corporate client by arranging and managing seamless business travel from remote work after on-site training in Virginia Beach, VA.

United States Full-time Junior Customer Support
2 hours, 2 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers