Behavioural Health Coach

2 months, 3 weeks ago
Part-time
Junior
Customer and Technical Support
Amwell

Amwell

Amwell provides a technology-based platform that connects payers and providers to enhance access to healthcare through live video visits with board-certified doctors, facilitating a seamless ecosystem of care that integrates in-person, virtual, and aut...

Diversified Telecommunication Services
1K-5K
Founded 2006

Description

  • Support and encourage users engaging with mental health and wellbeing programmes for anxiety, depression, and stress.
  • Provide weekly written reviews to guide users as they progress through their programme.
  • Monitor user content for potential concerns and escalate issues through the appropriate channels.
  • Motivate users to stay engaged and make progress toward personalized health and wellbeing goals.
  • Use empathy and observation to create a supportive, personalized coaching experience.
  • Collaborate with the clinical supervisor team to respond to users and promote safety and engagement.
  • Attend monthly meetings with the manager and supervisor, as well as monthly group supervision.
  • Work within the boundaries of the coaching role and recognize when to consult a supervisor.
  • Demonstrate excellence and innovation in digital behavioural health coaching.

Requirements

  • Currently undertaking or completed a Master’s degree and/or Doctorate in Psychology, Social Care, Psychotherapy, or Counselling.
  • Registered or in the process of becoming registered with an applicable recognised professional body in Ireland.
  • Strong understanding of online mental health services.
  • Experience working in Children & Young People services is desirable.
  • Excellent communication, writing, and typing skills.
  • Comfort using multiple technological tools and ability to adapt quickly to technological developments.
  • Insightful, empathetic, and compassionate approach to users.
  • Excellent judgement to identify and appropriately respond to risk indications under close training and supervision.
  • Experience with cognitive behavioural models, motivational interviewing, or short-term therapy approaches.

Benefits

  • 23 days annual leave, plus 1 birthday day and 4 Mental Health Days.
  • Private health care through Irish Life.
  • Pension, life insurance, and income protection.
  • Wellness days and a supportive work environment that promotes work-life balance.
  • Employee Share Purchase Plan (ESPP).
  • Free access to Amwell Telehealth Services, SilverCloud, and The Clinic by Cleveland Clinic’s second opinion program.
  • Free subscription to the Calm app.
  • Tuition assistance program.

Interested in this position?

Apply directly on the company website

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