Consultative Inside Sales Representative

5 hours, 7 minutes ago
Full-time
Mid Level
Sales and Business Development
Alpine Home Air

Alpine Home Air

Alpine Home Air specializes in providing a wide range of HVAC equipment, including contractor-grade furnaces, heaters, air conditioners, and indoor air quality products, while also offering comprehensive DIY installation guides and exceptional customer...

Building Materials
51-250
Founded 2002

Description

  • Consult with homeowners and contractors by phone or video about heating and cooling projects.
  • Assess properties, comfort needs, project priorities, and budgets.
  • Use design software to create appropriate HVAC system recommendations.
  • Explain technical concepts and system options in clear, accessible language.
  • Help customers compare cost, comfort, efficiency, aesthetics, installation complexity, and long-term value.
  • Address customer questions and concerns and guide qualified opportunities toward purchase.
  • Follow up with customers and prepare accurate design summaries for order finalization.
  • Balance sales performance with design quality and the long-term customer experience.

Requirements

  • Experience in consultative sales, inside sales, customer success, project consulting, or another customer-facing role.
  • Ability to guide conversations, ask thoughtful questions, and request a purchasing decision.
  • Interest in learning how technical products and systems work.
  • Ability to explain technical information clearly without oversimplifying it.
  • Strong listening, organization, recommendation, follow-up, and ownership skills.
  • Comfort using software and learning new tools.
  • HVAC, home improvement, appliances, construction products, building materials, technical products, or high-consideration sales experience is preferred but not required.
  • No prior HVAC experience required; comprehensive product and system-design training is provided.

Benefits

  • $75,000 base salary.
  • Performance bonus based on customer outcomes, design quality, and team success.
  • Group health insurance, health savings account, 401(k), paid time off, paid holidays, life insurance, and short-term disability coverage.
  • Ongoing training and professional development.
  • Remote work-from-home or hybrid work based in Chicago.
  • Company-provided computer equipment and training.

Interested in this position?

Apply directly on the company website

Apply Now

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