Client Due Dilligence Analyst (DDQ)

1 hour, 53 minutes ago
Full-time
Entry Level
Operations
AlphaSense

AlphaSense

AlphaSense develops an artificial intelligence-based search platform that enables investment and corporate professionals to quickly access and analyze extensive financial data and market insights from over 500 million documents, enhancing decision-maki...

Internet Software & Services
251-1K
Founded 2011
$770M raised

Description

  • Support the global sales process by completing client Due Diligence Questionnaires accurately and within agreed turnaround times.
  • Review incoming DDQs and process requests using standard operating procedures, templates, and the internal knowledge base.
  • Retrieve and apply pre-approved answers to client questionnaires to ensure consistency and alignment with company positions.
  • Use AI-assisted tools to draft, match, and assemble questionnaire responses, then verify output for accuracy before finalizing.
  • Identify questions outside approved sources and escalate them to the appropriate subject matter expert.
  • Work cross-functionally with Compliance, Security, Privacy, Legal, Product, and Sales to move client requests forward.
  • Protect confidential client and company information in line with confidentiality and data-handling policies.
  • Maintain trackers, records, and DDQ pipeline updates to monitor priority and turnaround times.
  • Help maintain the source-of-truth repository by flagging outdated content and adding newly approved responses.
  • Manage access requests for the AlphaSense Trust Library through the documented process.

Requirements

  • 0 to 2 years of experience in an operations, administrative, customer support, compliance operations, or similar process-based role.
  • Fresh graduates are encouraged to apply.
  • Exposure to compliance, privacy, information security, client due diligence, or DDQs is a plus.
  • Relevant certifications, coursework, or internships are viewed positively.
  • Strong written communication skills in English.
  • Ability to follow templates closely and produce clear, professional, error-free responses.
  • Comfortable working with software, internal knowledge bases, workflow tools, and AI-assisted productivity tools.
  • Organized, reliable, and able to manage multiple requests and deadlines.
  • Detail-oriented and comfortable handling structured, high-volume work accurately and consistently.
  • Discreet and trustworthy when handling confidential and sensitive information.

Benefits

  • Opportunity to build experience in compliance operations, client due diligence, information security, privacy, and risk management.
  • Exposure to a global SaaS company and enterprise customer workflows.
  • Work with AI-assisted tools and modern workflow systems.
  • Equal-opportunity employer with a commitment to an inclusive work environment.
  • Reasonable accommodation for qualified employees with protected disabilities.

Interested in this position?

Apply directly on the company website

Apply Now

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