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Staff GenAI System Engineer, Automation Foundation

1 week ago
United States
Full-time
Lead
AI Engineer
Software Development
Agile Machine Learning
Apply Now
Airbnb

Airbnb

Airbnb is the world's largest community-driven hospitality company, offering homes and experiences in 191 countries. It is an online marketplace connecting people to unique accommodations and experiences globally.

Hotels, Restaurants & Leisure
5K-10K
Founded 2008
View All Jobs 26

Description

  • Lead the Automation Platform and automation efforts for internal human agents and AI agents within Airbnb Community Support.
  • Collaborate cross-functionally with product, design, engineering, and data science teams to develop backend systems.
  • Improve AI prompt effectiveness for conversational AI and other AI-driven support products.
  • Drive the technical vision and strategy for workflow optimization and backend performance.
  • Lead the full development cycle, including technical design, implementation, testing, experimentation, and deployment.
  • Participate in code and design reviews and provide constructive technical feedback.
  • Optimize system availability, performance, scalability, and efficiency.
  • Collaborate with AI and ML engineering teams and business partners to support AI-driven products.

Requirements

  • 9+ years of software development experience in service-oriented architectures and backend development.
  • Expertise in workflow optimization and backend systems with scalable, flexible architecture.
  • Expertise in designing and iterating on prompt engineering for AI/LLM-driven scenarios.
  • Experience with RAG patterns, memory routing, and agent planning.
  • Experience integrating LLMs with APIs, vector databases, and orchestration frameworks.
  • Strong proficiency in building backend systems with a focus on technical quality, efficiency, and resilience.
  • Excellent collaboration and communication skills across teams and domains.
  • Passion for agile development, system optimization, and productivity improvements.
  • Bachelor’s and/or Master’s/Ph.D. degree, preferably in Computer Science, or equivalent practical experience.
  • US remote eligibility with residence in a state where Airbnb, Inc. has a registered entity.

Benefits

  • Base pay range of $204,000 to $255,000 USD.
  • Eligible for bonus compensation.
  • Eligible for equity.
  • Eligible for benefits.
  • Eligible for Employee Travel Credits.
  • US-remote eligible role.
  • Occasional work at an Airbnb office or attendance at offsites, as agreed with your manager.

Interested in this position?

Apply directly on the company website

Apply Now

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