Staff AI Innovation Engineer, Employee Experience

1 month ago
Full-time
Lead
Artificial Intelligence and Machine Learning
Airbnb

Airbnb

Airbnb is the world's largest community-driven hospitality company, offering homes and experiences in 191 countries. It is an online marketplace connecting people to unique accommodations and experiences globally.

Hotels, Restaurants & Leisure
5K-10K
Founded 2008

Description

  • Translate employee and manager workflows into well-defined AI product opportunities and automation use cases.
  • Rapidly prototype and test working solutions such as LLM agents, workflow automations, microapps, and embedded tools to validate concepts with stakeholders.
  • Architect systems integrations across Airbnb’s HR tech stack (Workday, Greenhouse, Qualtrics, Airtable, RightAnswers, Asana, and others).
  • Lead discovery sessions with stakeholders to uncover automation, augmentation, and decision-support opportunities.
  • Evaluate third-party AI tools and determine build vs. buy tradeoffs.
  • Design and execute fast-cycle pilots across knowledge management, decision support, communications, and resource planning.
  • Define success metrics, measure impact, iterate based on user feedback, and measure ROI for deployed pilots and prototypes.
  • Translate complex AI architectures and system designs into clear narratives and adoption paths for non-technical stakeholders.
  • Ensure alignment of solutions with Airbnb’s privacy, security, and ethical AI guardrails while partnering with EX, BizTech, Legal, Privacy, and InfoSec.
  • Continuously evolve the EX AI strategy as organizational needs and technologies shift and hand off production-ready work with minimal lift for partner teams.

Requirements

  • 9+ years of experience in product management, AI engineering, and/or platform architecture with hands-on experience building and launching AI/ML-powered products.
  • Proven 0→1 builder with extensive experience developing GenAI prototypes, tools, or platforms from scratch.
  • Ability to produce functional prototypes (using Claude Code or similar) within hours and stakeholder-ready demos within days.
  • Strong systems-thinking skills with experience mapping complex workflows, diagnosing root causes, and designing buildable solutions.
  • Expertise in prompt engineering, context orchestration, and adapting LLM behavior to different users, workflows, and decision contexts.
  • Data-informed decision-maker able to define success criteria, measure ROI, and refine models and workflows based on metrics.
  • Skilled at communicating technical concepts to non-technical audiences, with strong visual and narrative communication skills (Figma, Miro, slideware).
  • Collaborative, systems-oriented mindset; portfolio of prototypes or relevant 0→1 work preferred but not required.
  • Ability to work US-Remote (must live in a state where Airbnb, Inc. has a registered entity) and attend occasional office work or offsites as agreed with manager.

Benefits

  • Base pay range: $180,000–$225,000 USD.
  • Role may be eligible for bonus and equity.
  • Employee benefits and standard Airbnb benefits package (health and other benefits as offered).
  • Employee Travel Credits.
  • US-remote eligible with occasional office presence or offsites (as agreed with manager).

Interested in this position?

Apply directly on the company website

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