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Project Coordinator - ServiceNow

2 hours, 52 minutes ago
India
Full-time
Entry Level
Project Coordinator
Project and Program Management
Agile
Apply Now
AHEAD

AHEAD

AHEAD accelerates the impact of technology on clients by engineering customized data, developer, and infrastructure platforms that improve IT operations. By weaving together cloud infrastructure, intelligent operations, and modern applications, we help...

IT Services
1K-5K
$43M raised
View All Jobs 42

Description

  • Maintain project documentation, track progress, and support the execution of operational tasks across assigned engagements.
  • Create and distribute project status reports, burndown charts, and other project metrics for internal stakeholders and customers.
  • Coordinate and facilitate internal project meetings, document key discussions, and track action items.
  • Manage project information in AHEAD’s project management systems, including ServiceNow SPM and Salesforce PSA.
  • Assist with planning and coordination of billable and non-billable projects to help ensure timelines and deliverables are met.
  • Support documentation and communication processes with internal teams and clients when needed.
  • Work with global teams to streamline project administration and identify process improvements.
  • Contribute to internal resource management by helping allocate team members across projects.
  • Assist with project closure activities, including documentation handover and lessons learned reporting.

Requirements

  • 2–5 years of experience in project coordination, PMO, or administrative support roles.
  • Strong organizational skills with the ability to manage multiple tasks and priorities effectively.
  • Experience with project management tools such as Smartsheet, ServiceNow, MS Project, or similar tools.
  • Experience generating reports to track progress and performance.
  • Excellent written and verbal communication skills, with strong English language proficiency.
  • Ability to collaborate with global teams and work effectively across time zones.
  • Strong attention to detail with a focus on accuracy in reporting and documentation.
  • Experience with ServiceNow, Observability Solutions, IT Service Management (ITSM), Agile, or DevOps methodologies is a plus.

Interested in this position?

Apply directly on the company website

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