Remote - Support Executive (Care Coordination)

1 hour, 31 minutes ago
Full-time
Junior
Customer and Technical Support
Advantmed

Advantmed

Advantmed provides integrated healthcare solutions that focus on enhancing performance, reducing costs, and optimizing patient outcomes for healthcare organizations, particularly in the areas of risk adjustment and quality management.

Internet Software & Services
1K-5K
Founded 2005

Description

  • Manage administrative workflows for member activities.
  • Coordinate pre-visit preparation, routing, and post-visit documentation.
  • Process and manage member letters and communication workflows.
  • Route tasks and manage internal queues.
  • Support provider operations, including visit coordination logistics.
  • Track and handle gift cards and related processing activities.
  • Provide routing and scheduling support for onshore provider visits using mapping tools.
  • Maintain accurate records, trackers, and system updates.
  • Assist with payroll preparation activities.
  • Ensure timely task completion while maintaining high data accuracy standards.

Requirements

  • 2+ years of experience in administrative support, dispatching, or customer service roles.
  • Proficiency in Microsoft Excel and general computer applications.
  • Experience using routing or navigation tools such as MapQuest or Google Maps.
  • Strong attention to detail and organizational skills.
  • Ability to manage multiple tasks and meet deadlines in a structured environment.
  • Comfortable working early morning PST hours (4:00 AM–1:00 PM PST or 5:00 AM–2:00 PM PST).
  • Prior experience in a healthcare or medical environment is preferred.
  • Familiarity with care coordination or provider operations workflows is preferred.
  • Experience handling sensitive data in a HIPAA-compliant environment is preferred.
  • Ability to work fully remote within the U.S. with a stable internet connection.

Benefits

  • Hourly rate of $14.00–$16.00 per hour, based on experience and qualifications.
  • Comprehensive benefits package including medical, dental, and vision coverage.
  • Company-provided laptop and external monitor.
  • Fully remote work arrangement within the U.S.
  • Opportunity to work in a mission-driven healthcare organization.

Interested in this position?

Apply directly on the company website

Apply Now

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