Investigations Specialist (Remote)

1 hour, 11 minutes ago
Full-time
Entry Level
Customer and Technical Support
ABC Legal Services

ABC Legal Services

ABC Legal Services is the nation's leading service of process and court filing company, providing fast, accurate, and compliant service of process and e-filing in the U.S. and 75 countries globally. With a focus on technology and efficiency, ABC Legal ...

Specialized Consumer Services
251-1K
Founded 1974

Description

  • Conduct investigations to locate individuals and businesses using databases and order history.
  • Review findings related to service of process subjects and cross-reference prior order details.
  • Communicate investigation findings to customers and co-workers to guide next steps.
  • Answer investigation-related phone calls and emails.
  • Update procedural documents and review existing procedures.
  • Support the Investigations Team in meeting daily goals in a fast-paced environment.

Requirements

  • High school diploma or GED is required.
  • At least 6 months of related experience is required.
  • Experience in an office environment or customer-facing position is preferred.
  • Ability to work remotely with a strong work ethic.
  • Ability to maintain high levels of confidentiality with privileged information.
  • Excellent interpersonal skills and the ability to communicate effectively with peers.
  • Openness to learning new things and responding positively to feedback.
  • Technical savvy, including experience with Microsoft Office Suite and the ability to learn new systems.
  • Position is remote but located in North Carolina.

Benefits

  • Health, dental, and vision insurance.
  • 401(k) with company matching.
  • Paid time off.
  • 7 paid company holidays.
  • 4 floating holidays per year.
  • Life insurance, AD&D insurance, and long-term disability coverage.
  • Health Care Reimbursement Flexible Spending Account and Dependent Care Flexible Spending Account.
  • Employee Assistance Program (EAP) and pet insurance.

Interested in this position?

Apply directly on the company website

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