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Security Support Analyst, Contract

48 minutes ago
United States
Contract
Junior
Customer Support
Cybersecurity
Active Directory
Apply Now
66degrees

66degrees

66degrees: Google Cloud Premier Partner shaping the Future of Work with AI and data solutions.

IT Services
251-1K
View All Jobs 22

Description

  • Interface with technical and business users to support incoming security requests and tickets.
  • Validate user identities before providing assistance to protect data and infrastructure.
  • Provide Level I support for password resets, MFA onboarding, MFA resets, and troubleshooting.
  • Assist the Identity Access Management team with day-to-day support needs.
  • Communicate with stakeholders to support remediation efforts.
  • Support security helpdesk operations as part of the Security Support team.
  • Perform other duties as assigned.

Requirements

  • Bachelor’s degree in a relevant discipline or an equivalent combination of education and experience.
  • At least 1 year of experience in an information security role or IT helpdesk capacity.
  • Experience working with Active Directory and Microsoft Entra ID.
  • Working knowledge of IAM is required.
  • Mid-level Active Directory and Azure MFA experience is required.
  • Fundamental knowledge of information security principles and best practices.
  • Basic understanding of information security principles, network protocols, and security technologies.
  • Strong communication skills.
  • Strong research and problem-solving skills.
  • Ability to work independently, learn quickly, adapt in a corporate environment, and collaborate within a team.
  • Location: Chicago, US; work type: hybrid.
  • 12-month remote contract with potential to extend or convert.

Benefits

  • 12-month remote contract with potential for extension or conversion.
  • Hybrid work arrangement.
  • Opportunity to work on security support within an AI- and cloud-focused consulting environment.

Interested in this position?

Apply directly on the company website

Apply Now

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