Solution Deployment Manager

1 hour, 59 minutes ago
Full-time
Mid Level
Project and Program Management
360Learning

360Learning

360Learning offers a comprehensive digital learning platform that empowers organizations to collaboratively create, deliver, and enhance training courses, leveraging data and AI to engage learners and trainers while facilitating continuous upskilling f...

Diversified Consumer Services
251-1K
Founded 2010
$243M raised

Description

  • Manage the full implementation lifecycle from sales turnover and kickoff through handover to support.
  • Work cross-functionally with Sales, Product, and Customer Success to understand and document client use cases and requirements.
  • Translate customer needs into platform setup, configuration, and architecture decisions.
  • Drive project management across multiple customer implementations and maintain regular client touchpoints.
  • Facilitate integrations with flat files, APIs, SSO, and third-party applications.
  • Host functional and technical workshops to support platform customization and structuring.
  • Provide technical guidance, troubleshooting, and basic support during onboarding and deployment.
  • Support strategic customers throughout the contract to increase product adoption.
  • Deliver platform audits and other professional services to existing customers.
  • Develop repeatable and scalable processes, contribute to the knowledge base, and support partner ecosystem collaboration.

Requirements

  • Minimum 3 years of experience in a similar customer-facing role such as Technical Consultant, Technical Account Manager, Implementation Project Manager, or Pre-sales Consultant.
  • Previous deployment experience with SaaS products, ideally in HR-related environments.
  • Project management experience and the ability to manage priorities across multiple implementations.
  • Understanding of APIs, SSO configuration, and troubleshooting.
  • Solution-oriented, client-first mindset.
  • Ability to communicate effectively with both highly technical and less technical stakeholders.
  • Organized, structured, rational, and analytical working style.
  • Native French proficiency and very good English proficiency (B2).
  • Experience working with 3rd party apps and technical integrations (preferred).
  • Enthusiasm for 360Learning’s culture and mission.

Benefits

  • Base salary with variable compensation and equity.
  • Work-from-home stipend.
  • Lunch vouchers.
  • Medical insurance.
  • Gym subscription.
  • 1 month parental leave for the second parent.
  • Flexible hours.
  • Full remote work possible anywhere in France.

Interested in this position?

Apply directly on the company website

Apply Now

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