RemoteLeaf Logo
Log in Sign up

Associate Technical Account Manager (East)

1 month ago
United States
Full-time
Junior
Technical Account Manager
Customer and Technical Support
Cybersecurity Docker Kubernetes
Apply Now
Wiz

Wiz

Wiz is a leading cloud security platform trusted by Fortune 100 companies to prevent data breaches and vulnerabilities, enabling faster and secure cloud development.

IT Services
251-1K
Founded 2020
$900M raised
View All Jobs 28

Description

  • Provide customers with expert guidance on deployment and operational best practices and assist in establishing a Wiz Center of Excellence.
  • Contribute to and run customer-facing sessions to help customers unlock the full value of the Wiz platform (training, adoption workshops, etc.).
  • Monitor dashboards for risk signals and partner with account teams to deliver targeted, reactive interventions on a case-by-case basis.
  • Lead sessions addressing adoption barriers, collect feature requests, analyze usage patterns, and coordinate technical support.
  • Develop proactive, one-to-many strategies and scalable resources (knowledge articles, webinars) that address patterns across customers.
  • Drive out risk in the account base by increasing adoption, ensuring retention, and fostering customer satisfaction.
  • Collaborate with Engineering and Support teams to resolve technical escalations quickly and efficiently.
  • Advocate for customer needs cross-functionally with Product Management, Support, and other teams.
  • Facilitate escalations for complex or technically challenging issues and provide insights on new Wiz features.
  • Work with Sales and Renewal teams to secure contract renewals and identify opportunities to expand Wiz usage across customer organizations.

Requirements

  • 1–3 years of experience in technical customer-facing roles (e.g., Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, Customer Success Engineer).
  • B.S. in Computer Science, Engineering, or a similar field, or equivalent experience.
  • Willingness to learn cloud and cybersecurity technologies.
  • Understanding of cloud services, architectures, and security best practices.
  • Familiarity with container technologies (Docker, Kubernetes) and associated security considerations.
  • Strong problem-solving skills with the ability to troubleshoot technical issues and drive resolution.
  • Strong communication and interpersonal skills with the ability to engage stakeholders at all levels of an organization.
  • Legal right to work in the country where the position is based without the need for visa sponsorship (this role does not offer visa sponsorship).

Benefits

  • US base pay range: $97,600–$108,800 (starting compensation depends on experience, skills, and location).
  • Eligible to participate in Wiz’s equity plan and may include incentive compensation.
  • Medical, dental, and vision insurance.
  • 401(k) retirement savings plan with employer match.
  • Flexible paid time off plus 11 paid holidays and paid leave programs (parental, pregnancy health, medical, bereavement).
  • Home office setup reimbursement and monthly connectivity reimbursement.
  • Employee Assistance Program (EAP).
  • Short- and long-term disability insurance, and life & accident insurance.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Recorded Future

Technical Account Manager

Recorded Future 251-1K Professional Services

Recorded Future is hiring a Technical Account Manager to partner with customers across onboarding through renewal to drive adoption, measurable value realization, and expansion of the Intelligence Cloud platform.

United States Full-time Junior Technical Account Manager
$92k-$138k
Cybersecurity
1 month ago
Databricks

Delivery Solutions Architect

Databricks 1K-5K IT Services

Databricks is hiring a Delivery Solutions Architect to serve as a post-sales technical lead for strategic customers, designing and scaling data and AI solutions and driving production adoption to deliver measurable business value from the Databricks platform.

Germany Full-time Senior Technical Account Manager
Apache Spark Databricks MLflow Python Scala SQL
1 month ago
Relyance AI

Forward Deployment Engineer

Relyance AI 51-250 IT Services

Technical Account Manager at Relyance AI who partners with customer security/privacy/data/engineering teams to discover needs, build and deploy end-to-end solutions in customer cloud and data environments, and drive adoption and product feedback to accelerate time-to-value.

India Full-time Senior Technical Account Manager
AWS Azure GCP OAuth Postman Prototyping REST API SQL
1 month ago
ClickHouse

Technical Account Manager Architect - APJ

ClickHouse 51-250 IT Services

Technical Account Manager (TAM) Architect at ClickHouse supporting strategic enterprise customers from Australia or Singapore, combining consultative TAM responsibilities and L3 escalated support to enable successful onboarding, migrations, production launches, and ongoing customer success.

Singapore Australia Full-time Senior Technical Account Manager
AWS Azure ClickHouse Kubernetes Linux SQL Unix
1 month ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers