Veterinary Receptionist

1 week, 1 day ago
Full-time
Junior
Customer and Technical Support
Veterinary Practice Partners

Veterinary Practice Partners

Veterinary Practice Partners (VPP) is a trusted business partner to veterinarians, offering a unique partnership model where doctors co-own practices with VPP. With a focus on retaining clinical autonomy and brand identity, VPP provides operational sup...

Health Care Providers & Services
251-1K
Founded 2011

Description

  • Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
  • Handle service and product sales accounting, process payments, and accept credit and debit cards.
  • Schedule future appointments and manage client appointment-related needs.
  • Answer incoming calls about appointments, hospital inquiries, medication refills, and other requests.
  • Make outbound calls for appointment reminders and follow-ups.
  • Maintain cleanliness and organization to support a positive client experience.
  • Apply basic knowledge of vaccination protocols, lab tests, common diseases, veterinary terminology, and pet behavior.

Requirements

  • Previous experience as a veterinary receptionist is required.
  • Strong organizational and multitasking skills are required.
  • Ability to maintain a calm, professional, and positive demeanor is required.
  • Full-time availability with Monday–Friday shifts between 7:00 AM and 8:00 PM.
  • Availability to work rotating Saturdays from 7:30 AM to 4:00 PM.
  • Passion for animal care and customer service in a fast-paced environment.
  • Salary range of $18.00-$25.00 per hour, dependent on experience and skill.

Benefits

  • Comprehensive medical, dental, and vision insurance.
  • Paid time off for full-time employees.
  • 401(k) plan for full-time employees.
  • Professional development opportunities.
  • Employee pet discount.

Interested in this position?

Apply directly on the company website

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