Veterinary Receptionist

2 weeks, 1 day ago
Full-time
Junior
Customer and Technical Support
Veterinary Practice Partners

Veterinary Practice Partners

Veterinary Practice Partners (VPP) is a trusted business partner to veterinarians, offering a unique partnership model where doctors co-own practices with VPP. With a focus on retaining clinical autonomy and brand identity, VPP provides operational sup...

Health Care Providers & Services
251-1K
Founded 2011

Description

  • Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
  • Handle service and product sales accounting, process payments, and accept credit and debit card transactions.
  • Schedule future appointments and manage client calls related to appointments, hospital inquiries, medication refills, and other requests.
  • Make outbound calls for appointment reminders and follow-ups.
  • Maintain knowledge of common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
  • Assist with maintaining cleanliness and organization to support a positive client experience.

Requirements

  • Previous experience as a veterinary receptionist is required.
  • Strong organizational and multitasking skills are required.
  • Ability to maintain a calm, professional, and positive demeanor.
  • Must be available for a full-time schedule with rotating weekends, some closing shifts, and some holidays.
  • Salary range is $18.00 to $20.00 per hour, based on skills, experience, and qualifications.
  • Experience working in a fast-paced, customer service-focused environment is preferred.
  • Passion for animal care is preferred.

Benefits

  • Comprehensive medical, dental, and vision insurance.
  • Paid time off for full-time employees.
  • 401(k) plan for full-time employees.
  • Professional development opportunities.
  • Employee pet discount.
  • Option to work three long shifts and one short shift to reach 40 hours with three days off each week.

Interested in this position?

Apply directly on the company website

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