Veterinary Receptionist

19 minutes ago
Full-time
Junior
Customer and Technical Support
Veterinary Practice Partners

Veterinary Practice Partners

Veterinary Practice Partners (VPP) is a trusted business partner to veterinarians, offering a unique partnership model where doctors co-own practices with VPP. With a focus on retaining clinical autonomy and brand identity, VPP provides operational sup...

Health Care Providers & Services
251-1K
Founded 2011

Description

  • Greet clients and their pets, manage appointment check-in, confirm visit details, and escort clients to exam rooms.
  • Accurately process service and product sales, handle payments, run credit and debit cards, and schedule future appointments.
  • Answer incoming calls about appointments, hospital inquiries, medication refills, and other client requests.
  • Make outbound calls for appointment reminders and follow-up communication.
  • Maintain a working understanding of vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
  • Help maintain a clean and organized front-desk and client area.
  • Support a positive client experience through professional, calm, and courteous service.

Requirements

  • Previous experience as a veterinary receptionist is preferred.
  • Strong organizational and multitasking skills.
  • Ability to maintain a calm, professional, and positive demeanor.
  • Comfort working in a fast-paced environment.
  • Clear communication and customer service focus.
  • Full-time availability Monday through Friday with rotating 8:00 am to 6:00 pm shifts and rotating Saturdays from 8:00 am to 1:00 pm.

Benefits

  • Medical, dental, and vision insurance.
  • Paid time off for full-time employees.
  • 401(k) plan for full-time employees.
  • Professional development opportunities.
  • Employee pet discount.

Interested in this position?

Apply directly on the company website

Apply Now

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