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Student Finance Advisor

14 hours, 40 minutes ago
Anywhere
Full-time
Junior
Customer Support
Customer and Technical Support
Apply Now
Universal Martial Arts Academy

Universal Martial Arts Academy

UMA Global Network for Education, Research and Innovation. UMA is an international multidisciplinary organization dedicated to excellence in higher education, research, professional development, media, and community advancement. With more than 25 year...

Education Services
Founded 1989
View All Jobs 2

Description

  • Coordinate student communications and send follow-up emails.
  • Follow up on FAFSA renewals and missing documents for continuing students.
  • Support externship and graduation clearance to help students resolve outstanding balances.
  • Review NSLDS records for defaults, overpayments, and aggregate loan limits.
  • Respond to financial aid and student account inquiries by phone and email.
  • Reduce accounts receivable for an assigned student population by proactively identifying payment alternatives.
  • Follow federal and state regulations, Department of Education requirements, accreditation standards, and UMA policies.
  • Explain compliance requirements to students and staff and escalate concerns to Compliance.
  • Perform other duties as assigned.

Requirements

  • High school diploma or equivalent required.
  • Bachelor’s degree or equivalent experience preferred.
  • 2–3 years of accounting or finance experience preferred.
  • Working knowledge of Title IV regulations preferred.
  • Excellent customer service, written communication, and verbal communication skills.
  • Ability to work proactively in a student finance environment.
  • Computer and internet literacy, with knowledge of or ability to learn Campus Vue.
  • Ability to work evenings and weekends as needed.
  • Remote home office with a quiet workspace, camera capability, and wired high-speed internet connection.

Benefits

  • Full-time remote position with occasional planned onsite or travel requirements.
  • Medical, dental, and vision insurance subsidized by UMA.
  • Paid basic life insurance, employee assistance program, and long-term disability coverage.
  • 15 days of accrued PTO in the first year, 9 paid holidays, and 1 volunteer day.
  • 401(k) eligibility after 90 days for team members age 21 or older.
  • FSA/HSA options, pet insurance, identity theft protection, and supplemental insurance offerings.
  • Compensation range of $19 per hour, based on experience and qualifications.
  • Professional development and career growth opportunities.

Interested in this position?

Apply directly on the company website

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