Mandarin Interpreter - WORK FROM HOME

1 month ago
Full-time
Junior
Customer and Technical Support
TWO95 International

TWO95 International

TWO95 International is a global technology firm that specializes in providing comprehensive enterprise solutions, including BPM, Mobility, Cloud, Analytics, E-commerce, and Social Business, while also focusing on emerging technologies such as Generativ...

Internet Software & Services
51-250
Founded 2009

Description

  • Facilitate real-time interpretation between callers' native language (Mandarin) and English-speaking operators during live calls.
  • Accurately convey callers' messages in their preferred language and ensure mutual understanding between both parties.
  • Handle calls covering simple to complex, technical and non-technical subjects across Healthcare, Government, Insurance, Finance, Utilities, Travel & Hospitality, 911 emergency services, Law Enforcement, and general business.
  • Maintain a quiet, secure home office environment and professional conduct while accepting and managing calls.
  • Be available to work assigned 9-hour rotating shifts, including night shifts, according to the client's schedule.
  • Work on public holidays as required by the 24/7 operation.
  • Use personal devices (Android 12+/iOS 15+ mobile or an updated laptop) to receive and manage calls.

Requirements

  • Fluent in English (read, speak, write).
  • Fluent in Mandarin (read, speak, write).
  • Willing to work 9-hour rotating shifts, including night shifts, per client schedule within a 24-hour operation.
  • Willing to work on public holidays as required by the operation.
  • Work from home with a quiet and secure home office setup.
  • Own a mobile phone with Android 12 or above, or iOS 15 or above, or own a laptop with an up-to-date operating system.
  • Located in or eligible to work from Malaysia, Thailand, Indonesia, Cambodia, or Vietnam.
  • Comfortable handling emergency (911) and law enforcement calls as well as other sensitive situations.

Benefits

  • Work from home.
  • Competitive salary.
  • Two days off per week (rotating).

Interested in this position?

Apply directly on the company website

Apply Now

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