Senior Business Systems Analyst

3 hours, 12 minutes ago
Full-time
Senior
Data Science and Analytics
Twilio

Twilio

Twilio is a cloud communication company that offers Communication APIs for SMS, Voice, Video, and Authentication, empowering developers to embed communication capabilities into their software applications globally.

Diversified Telecommunication Services
5K-10K
Founded 2008

Description

  • Build and maintain partnerships with System and Program Owners to align technical configurations with talent program objectives.
  • Serve as the primary functional expert for Talent and Recruiting systems and translate program needs into technical specifications.
  • Partner with Platform/System Leads and Program Owners to ensure system configurations are scalable, compliant, and aligned with long-term talent strategy.
  • Lead functional testing, User Acceptance Testing (UAT), and post-cycle retrospectives to validate talent cycle outcomes.
  • Maintain technical documentation and communicate technical constraints as business risks and opportunities for Talent and Recruiting leadership.
  • Bridge program strategy and technical execution for Talent Acquisition and Performance Management systems.
  • Support cross-functional consensus on system expectations and configuration decisions.

Requirements

  • 7–10 years of experience as an HRIS Architect, Systems Consultant, or Technical Product Owner specializing in Talent systems.
  • Deep functional expertise in Talent and Performance, including Succession and Talent Reviews, and Recruiting modules.
  • Knowledge of global data privacy regulations such as GDPR as they relate to talent acquisition and performance data.
  • Proven ability to align complex, global talent programs with enterprise system architecture.
  • Strong background in technical governance, change management, and risk mitigation in a high-growth environment.
  • Configuration or architectural skills in Workday Talent, Performance, and Recruiting (preferred).
  • Experience with Eightfold AI or similar talent intelligence platforms (preferred).
  • Experience collaborating with multiple stakeholders or System Leads in a shared-ownership environment (preferred).
  • Ability to travel occasionally for project or team in-person meetings.
  • Role is remote but not eligible for hire in CA, CT, NJ, NY, PA, or WA.

Benefits

  • Competitive pay with location-based salary ranges from $128,560 to $189,900 depending on geography.
  • Eligible for Twilio’s equity plan and corporate bonus plan.
  • Healthcare insurance and 401(k) retirement savings program.
  • Paid sick time and paid personal time off.
  • Paid parental leave.
  • Generous time off plus ample parental and wellness leave.
  • Remote-first work environment.

Interested in this position?

Apply directly on the company website

Apply Now

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