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Security Compliance & Regulatory Affairs Analyst

1 hour, 54 minutes ago
Canada
Full-time
Senior
Compliance Manager
Cybersecurity
AWS Cybersecurity Encryption GCP Microservices Network Security Twilio
Apply Now
Twilio

Twilio

Twilio is a cloud communication company that offers Communication APIs for SMS, Voice, Video, and Authentication, empowering developers to embed communication capabilities into their software applications globally.

Diversified Telecommunication Services
5K-10K
Founded 2008
View All Jobs 27

Description

  • Support the SCRA Lead in executing Twilio’s global security regulatory strategy, including program design, prioritization, and long-term regulatory planning.
  • Independently interpret complex and ambiguous regulatory frameworks and produce structured outputs that inform leadership decisions.
  • Maintain regulatory repositories and systems of record to ensure accuracy, traceability, and audit readiness.
  • Execute and improve the Cyber Regulation Intake & Triage process with Legal, including classification, routing, and lifecycle tracking of obligations.
  • Map regulatory requirements to internal control frameworks, policies, and technical implementations, identifying gaps and supporting control strategy decisions.
  • Develop regulator-ready documentation such as evidence mappings, control narratives, risk statements, and audit support artifacts.
  • Identify, analyze, and escalate regulatory risks and audit obligations to improve program-level visibility and planning.
  • Partner cross-functionally with Legal, Public Policy, R&D, Security, Product, Sales, and Risk teams to align interpretation with implementation.
  • Drive process improvements, tooling enhancements, and automation initiatives within the SCRA program.
  • Own assigned workstreams end-to-end with high autonomy and accountability.

Requirements

  • 5–8+ years of experience in security compliance, telecom compliance, regulatory affairs, GRC, or a related domain in a global technology, cloud, or telecom environment.
  • Experience interpreting and operationalizing security frameworks and regulations such as NIS 2, ISO 27001, SOC 2, and telecom regulatory regimes.
  • Experience mapping regulatory requirements to control frameworks, policies, and technical implementations.
  • Broad understanding of security architecture, networking, access control, software development, cryptography, and operations.
  • Ability to analyze ambiguous regulations and produce defensible interpretations for leadership decision-making.
  • Strong written communication skills with the ability to produce audit-ready and regulator-defensible documentation.
  • Proven ability to collaborate across Legal, Engineering, Security, Product, Sales, and Risk teams.
  • High self-sufficiency, critical thinking, and ownership, with the ability to execute without detailed instruction.
  • Ability to independently deliver complex workstreams end-to-end under high-level guidance.
  • Ability to manage multiple concurrent priorities in a global, fast-evolving regulatory landscape.
  • Deep understanding of hybrid cloud environments (AWS/GCP), on-premise infrastructure, APIs, and microservices architectures (preferred).
  • Telecommunications sector experience, including messaging, voice, network security, or CPaaS environments (highly preferred).
  • Familiarity with global regulatory regimes across the EU, UK, APAC, and LATAM (preferred).
  • Experience with regulatory repositories, intake/triage workflows, or compliance automation systems (preferred).
  • Experience supporting external audits or regulator engagements (preferred).
  • Exceptional organizational skills and the ability to context-switch across a high volume of projects and emerging regulations (preferred).
  • Ability to distill technical findings into concise, high-level summaries for leadership (preferred).

Benefits

  • Remote-first role based in Ontario, British Columbia, or Alberta, Canada.
  • Competitive pay with an estimated salary range of $120,640 to $150,800 CAD.
  • Target bonus percentage of 15%.
  • Eligibility for additional compensation and benefits, including incentive programs, commissions, and equity grants.
  • Healthcare coverage.
  • Retirement savings program and retirement contributions.
  • Generous time off, including paid time off.
  • Parental and wellness leave, plus health and wellness benefits.

Interested in this position?

Apply directly on the company website

Apply Now

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