Partner Solutions Architect

5 hours, 8 minutes ago
Full-time
Lead
Software Development
Twilio

Twilio

Twilio is a cloud communication company that offers Communication APIs for SMS, Voice, Video, and Authentication, empowering developers to embed communication capabilities into their software applications globally.

Diversified Telecommunication Services
5K-10K
Founded 2008

Description

  • Drive technical enablement and readiness across strategic partners to build long-term architectural self-sufficiency.
  • Partner with regional go-to-market teams to shape early-stage partner implementation strategy and business alignment.
  • Architect scalable, secure solutions that integrate products into complex enterprise technology stacks.
  • Act as a technical bridge between the partner community and Product teams to influence global roadmaps.
  • Create reusable solution assets and technical documentation to help partners scale adoption.
  • Advise strategic System Integrators and Technology Partners across EMEA on technical vision and execution.
  • Design sophisticated, multi-platform solutions for complex integration environments.
  • Support partners in delivering customer outcomes independently through technical guidance and enablement.

Requirements

  • 8+ years of experience in technical pre-sales, consulting, or partner-facing architectural roles.
  • Experience working in System Integrator (SI) or Technology Partner ecosystems focused on building technical practices.
  • Technical fluency in API-first architectures and the ability to build functional prototypes to demonstrate integration concepts.
  • Outstanding communication skills with the ability to explain complex technical topics to executive and developer audiences.
  • Subject matter expertise in AI-powered customer engagement (Agentic workflows, RAG, LLMs), CCaaS, or telecom technologies such as SIP and WebRTC (preferred).
  • Proficiency in multiple languages applicable to the EMEA region (preferred).
  • Experience as a strategic influencer who provides insights to internal product teams to help shape global roadmaps (preferred).
  • This role will be based in the UK.
  • Approximately 15% travel is anticipated.

Benefits

  • Competitive pay.
  • Generous time off.
  • Ample parental leave and wellness leave.
  • Healthcare coverage.
  • A retirement savings program.
  • Volunteer and donation support through Twilio’s community impact programs.

Interested in this position?

Apply directly on the company website

Apply Now

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