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Senior QA / SDET Engineer

2 months ago
Canada
Full-time
Senior
SDET (Software Development Engineer in Test)
Software Development
CI/CD Go LLM Microservices Python WebSockets
Apply Now
TTEC Digital

TTEC Digital

TTEC Digital is a global leader in customer service solutions, offering contact center software, customer service technology, and tailored solutions for businesses. With a focus on combining humanity and technology, TTEC Digital pioneers exceptional cu...

Professional Services
1K-5K
Founded 1982
View All Jobs 39

Description

  • Own automation coverage for assigned squad services.
  • Build fast-turnaround regression suites that gate weekly deployments.
  • Drive rapid defect detection, reporting, and root-cause isolation.
  • Maintain quality signals in minutes, not days, through efficient test execution.
  • Develop load, stress, and soak testing for high-throughput, low-latency systems.
  • Create contract and API tests between services.
  • Generate synthetic data and traffic for repeatable real-time testing.
  • Test event-driven, WebSocket, and browser-extension workflows.
  • Wire tests into trunk-based CI/CD and manage test flakiness.
  • Collaborate closely with developers to debug failures and resolve issues quickly.

Requirements

  • 5+ years of SDET experience.
  • Hands-on automation coding experience in Go or Python; manual scripting is not sufficient.
  • Strong root-cause debugging and issue-isolation ability.
  • Experience with load, stress, and soak testing in high-load environments.
  • Experience testing event-driven systems, WebSocket flows, and browser extensions.
  • Experience with contract/API testing between services.
  • CI/CD and trunk-based development experience.
  • Comfort with AI tools and AI-assisted test generation; testing AI/LLM outputs is a strong plus.
  • Familiarity with LLMs, SLMs, RAG, knowledge graphs, agents, training, and eval is preferred.
  • Ability to work in a fast-moving, startup-style environment with weekly deploys and 1-week sprints.

Benefits

  • Full-time, fully remote opportunity.
  • Work on next-generation AI CX products at enterprise scale.
  • Opportunity to join an innovation group inside a public company.
  • Great Place To Work 2024-2025 certified employer.
  • Commitment to diversity, inclusion, and equal opportunity hiring.

Interested in this position?

Apply directly on the company website

Apply Now

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