Healthcare Privacy & Compliance Specialist

1 month, 1 week ago
Full-time
Mid Level
Operations
Transcarent

Transcarent

Transcarent is a health and care experience company that empowers individuals to take control of their health and well-being. By connecting users with a network of high-value providers and solutions, offering transparent information and guidance, and e...

Health Care Providers & Services
251-1K
Founded 2020
$298M raised

Description

  • Support the Privacy Program by providing practical guidance grounded in HIPAA, HITECH, CCPA/CPRA, state privacy laws, GDPR, and emerging requirements.
  • Review new products, features, data flows, and vendor relationships and conduct Privacy Impact Assessments with recommended safeguards.
  • Own and manage the Privacy email inbox, triage questions, and escalate complex or high-risk issues to the Privacy Officer.
  • Assist with privacy and data incident investigations by gathering facts, documenting findings, and coordinating follow-up actions.
  • Support the Privacy Officer, Compliance Officer, and Legal & Compliance team with day-to-day healthcare compliance activities.
  • Monitor regulatory changes affecting digital health, virtual care, pharmacy, and surgical care services.
  • Assist with CMS, OCR, OIG, and state-level compliance requirements to keep operations and clinical programs compliant.
  • Prepare for internal and external audits by assembling documentation and helping implement corrective actions.
  • Draft and update policies, SOPs, playbooks, training decks, and other compliance resources.
  • Design and maintain an end-to-end process for managing HIPAA and state privacy data subject requests, including intake, triage, workflows, SLAs, templates, escalation paths, and documentation.
  • Organize compliance documentation and support risk assessments, dashboards, and leadership reporting.
  • Use OneTrust and ticketing/case-management systems to track requests, monitor SLA performance, report status, and perform quality checks.
  • Provide practical compliance guidance to cross-functional teams including Product, Clinical, Engineering, Security, Operations, and People.
  • Help teams operationalize compliance requirements while supporting innovation and member trust.

Requirements

  • 3–5+ years of experience in privacy or healthcare compliance roles, ideally in digital health, health tech, telehealth, or payer/provider environments.
  • Strong working knowledge of HIPAA, HITECH, and U.S. privacy laws.
  • Ability to translate complex rules into clear, actionable guidance.
  • Exceptional attention to detail and comfort navigating ambiguity.
  • Collaborative communication style with a commitment to integrity, confidentiality, and member-first thinking.
  • Experience supporting audits, accreditation, or compliance program development is preferred.
  • Certifications such as CHPC, CHC, CIPP/US, or CIPM are preferred.
  • Familiarity with digital health workflows, clinical operations, employer-sponsored benefit models, or pharmacy services is preferred.
  • Experience using OneTrust or ticketing/case-management systems is preferred.

Benefits

  • Remote position with a salary range of $90,000–$110,000 USD.
  • Eligible for a corporate bonus program or a sales incentive, depending on role structure.
  • Eligible for stock options.
  • Competitive medical, dental, and vision coverage.
  • Competitive 401(k) plan with a generous company match.
  • Flexible Time Off/Paid Time Off plus 13 paid holidays.
  • Protection plans including life insurance, disability insurance, and supplemental insurance.
  • Mental health and wellness benefits.

Interested in this position?

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