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CEO, AI Services - US-Based

3 months, 2 weeks ago
United States
Full-time
Executive
AI (Artificial Intelligence)
Artificial Intelligence and Machine Learning
Machine Learning
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Toptal

Toptal

Toptal is a curated talent marketplace connecting freelance software developers, designers, finance experts, product managers, and project managers with businesses globally. With a focus on top 3% talent in software engineering, design, and finance, To...

Construction & Engineering
5K-10K
Founded 2010
$4M raised
View All Jobs 29

Description

  • Own the vision, strategy, and execution plan for Toptal’s AI Services, including all AI-driven service offerings.
  • Define the organizational structure and leadership model for the AI Services teams to ensure the right roles and capabilities are in place.
  • Provide hands-on operational leadership, bringing rigor, consistency, and clear accountability to all AI Service lines and functions.
  • Translate high-level AI Services strategy and business objectives into detailed operational roadmaps and execution plans.
  • Establish scalable processes, systems, and metrics to ensure delivery excellence, operational efficiency, and client satisfaction at scale.
  • Partner cross-functionally with Product, Engineering, Marketing, Finance, and Legal to execute strategic priorities and company-wide AI initiatives.
  • Collaborate with Product and Engineering to design and scale the systems that power AI capabilities and client solutions.
  • Build and lead a high-performing leadership team and drive a culture of continuous improvement, innovation, and alignment to business needs.
  • Act as the business owner for internal and external AI initiatives, overseeing the full AI ecosystem and P&L/growth accountability.

Requirements

  • Bachelor’s degree required; Master’s in Engineering, Computer Science, Business, or a related field preferred.
  • 10+ years of progressive leadership experience scaling complex AI, technology, or service organizations and multiple business units.
  • Proven track record of leading multi-service or AI-driven initiatives with accountability for P&L, growth, and operational excellence.
  • Experience at a technology, AI, or hyper-growth company is strongly preferred.
  • Management consulting experience at a top-tier firm (e.g., McKinsey, Bain, BCG) or investment banking experience preferred but not required.
  • Demonstrated ability to develop and execute scalable AI strategies and operational frameworks that drive efficiency and client satisfaction.
  • Exceptional strategic thinking, data-driven decision-making, and problem-solving skills in ambiguous environments.
  • Excellent communication and interpersonal skills with experience influencing stakeholders at all levels, including executives and clients.
  • Willingness to travel to meet clients, team members, and stakeholders.
  • Ability to work independently with minimal supervision, attend virtual meetings on camera, use required digital collaboration tools, prioritize and self-manage workflows, and be a world-class individual contributor.

Benefits

  • Remote-first role as part of Toptal’s fully remote, global workforce.
  • Full-time, exempt US employment classification.
  • Opportunity to lead and shape a highly innovative AI Services division and work with a high-caliber leadership group.
  • Fast-paced, innovation-focused environment that emphasizes continuous improvement and collaboration.
  • Global collaboration across distributed teams with client-facing engagement and travel opportunities.

Interested in this position?

Apply directly on the company website

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