Strategy & Operations Associate

2 hours, 28 minutes ago
Contract
Mid Level
Operations
TJM Labs

TJM Labs

TJM Labs is a software development company specializing in AI automation that learns by observing humans. They provide services for AI software development, automation, web development, mobile app development, and more. Contact them today to explore th...

Internet Software & Services

Description

  • Partner with the COO to drive priorities and own projects across finance, legal, and customer operations.
  • Identify inefficiencies and automate manual work using AI and tools such as Linear and Pylon.
  • Design, document, and implement improved processes, then train teams on new workflows.
  • Run the leadership operating rhythm by tracking commitments, gathering updates, and following through on deliverables.
  • Build and maintain dashboards and KPI reporting for leadership.
  • Support finance operations, including collections follow-up.
  • Conduct competitive and industry research and present recommendations to leadership.
  • Identify gaps, bottlenecks, and unowned work, and address them proactively.

Requirements

  • Background in management consulting, professional services advisory, a corporate management associate program, or strategy/operations at a high-growth company.
  • Strong analytical skills, including spreadsheet-based analysis and interpretation of findings.
  • Clear, polished written English for executive-ready presentations and one-page summaries.
  • Availability to work full U.S. business hours, aligned with Eastern Time.
  • Proactive ownership, follow-through, and communication without requiring reminders.
  • Ability to learn new tools, documentation, and industries quickly while maintaining high execution standards.
  • Bachelor’s degree with a strong academic record.
  • Experience working remotely with U.S. teams or clients (preferred).
  • Exposure to U.S. healthcare or pharmacy (preferred).
  • Experience automating workflows with AI (preferred).

Benefits

  • Remote-first, collaborative work environment.
  • Opportunity to work at the intersection of healthcare, pharmacy, and AI.
  • Meaningful ownership and opportunities for growth as the company scales.

Interested in this position?

Apply directly on the company website

Apply Now

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