Technical Writer

2 days ago
Full-time
Mid Level
Technical Writing and Documentation
Tailscale

Tailscale

Tailscale is a zero config VPN service that simplifies network security and connectivity for teams of any scale, offering easy deployment, minimal latency, and compatibility with existing services.

Diversified Telecommunication Services
51-250
Founded 2019
$115M raised

Description

  • Produce, test, and maintain accurate product documentation for a highly technical audience.
  • Develop how-to guides, conceptual topics, reference guides, tutorials, and other technical content.
  • Write for audiences including software developers, infrastructure engineers, security practitioners, and decision-makers.
  • Update and refine documentation based on product changes, training feedback, surveys, and usage metrics.
  • Collaborate with subject-matter experts, product managers, and content teammates to plan, write, edit, review, and improve documentation.
  • Support engineers and other contributors by reviewing and improving their documentation writing.
  • Contribute to information architecture and platform improvements that help customers find answers faster.
  • Engage with the user community through active participation in community spaces.
  • Become deeply familiar with Tailscale’s products, features, customer needs, and pain points.

Requirements

  • At least 3 years of professional technical writing and editing experience.
  • Experience creating high-quality, code-heavy product documentation and how-to guides for a diverse technical audience.
  • Hands-on experience with networking or security products.
  • Comfort working with Git, GitHub, Markdown, the command line, and a docs-as-code publishing workflow.
  • Strong editing skills with the ability to catch inconsistencies in tone, flow, and structure.
  • Ability to manage multiple projects from start to finish and collaborate effectively with cross-functional partners.
  • Excellent written and verbal English communication skills.
  • Interest in learning new technologies and growing with a team focused on documentation and customer experience.
  • Interest in how LLMs and automation can support writing and content maintenance.
  • Software development experience (nice to have).
  • Contributions to open-source software projects or communities (nice to have).

Benefits

  • Competitive total compensation package with base salary, equity, and variable commission for quota-based roles.
  • US base salary range of $86,000 to $107,000.
  • Comprehensive group benefits with no waiting period, including health, vision, and dental coverage for employees and families.
  • Remote-first work environment with flexibility to work from different locations.
  • $1,500 USD annually for professional development, plus mentorship, coaching, and internal promotion opportunities.
  • Flexible paid time off to support work-life integration.
  • Home office setup support, including a company-owned laptop, monthly home internet reimbursement, and $1,000 USD for workstation customization.
  • Generous parental leave top-ups for up to 26 weeks, available from the first day.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Senior Scientific Director - Medical Communications

Precision Medicine Group 251-1K Pharmaceuticals

Precision AQ - Medical Communications is seeking a Senior Scientific Director to lead scientific content development, guide teams, and align medical communications work with client objectives across pharmaceutical and biotech accounts.

1 hour, 32 minutes ago

Principal Medical Writer, Brand & Promotion

Precision Medicine Group 251-1K Pharmaceuticals

Precision AQ is hiring a UK-based Principal Medical Writer to lead scientific development of brand promotion materials for pharmaceutical clients, ensuring content is strategically aligned, evidence-based, and compliant with ABPI standards.

Email Marketing
2 hours, 47 minutes ago

Senior Medical Writer, Medical Communications

Precision Medicine Group 251-1K Pharmaceuticals

Precision Medicine Group is hiring a remote medical communications professional to develop scientific content and support client deliverables that translate medical research into clear strategic communication.

3 hours, 17 minutes ago

Technical Writer (Remote Eligible - Costa Rica)

Smartsheet 1K-5K Internet Software & Services

Smartsheet is hiring a Technical Writer in Costa Rica to create and maintain customer-facing and internal product documentation that helps teams self-serve and keep pace with rapid product changes.

Drupal Google Analytics HTML LLM SEO
3 hours, 17 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers