Data Operations Engineer

1 hour, 50 minutes ago
Full-time
Mid Level
Data Science and Analytics
SWORD Health

SWORD Health

SWORD Health provides AI-powered digital physical therapy solutions designed to prevent pain, support recovery, and enhance overall health, while also aiming to transform the rehabilitation industry through innovative technology and clinical oversight.

Health Care Providers & Services
251-1K
Founded 2015
$324M raised

Description

  • Ensure the reliable operation of ETL pipelines by monitoring data flows, validating and reconciling data, and resolving issues.
  • Develop and maintain automated validation and cleansing rules to identify missing data, mismatched fields, and invalid clinical or billing codes.
  • Configure and manage monitoring and alerting to detect processing failures, latency issues, and data anomalies in near real time.
  • Lead root-cause analysis for data and pipeline issues and partner with data engineering and upstream data providers to prevent recurrence.
  • Work closely with data engineering, product, customer success, and operations teams to improve data reliability, workflows, and documentation.
  • Support client integrations by preparing, validating, and maintaining data pipelines that process large volumes of healthcare data.
  • Translate technical concepts for non-technical stakeholders while working closely with engineers and other cross-functional partners.
  • Propose process improvements that reduce recurring errors and strengthen operational quality.
  • Leverage AI tools or automation platforms to enhance data operations, detect anomalies, and streamline workflows.

Requirements

  • 3-5 years of experience in a data-centric role.
  • Strong working knowledge of eligibility, medical claims, pharmacy claims, and prior authorization data.
  • Experience handling Protected Health Information (PHI) in accordance with HIPAA and other applicable regulations.
  • Proven experience writing and optimizing SQL queries for large healthcare datasets.
  • Working understanding of ETL processes, data integration workflows, secure data transport such as SFTP, and data encryption.
  • Comfortable partnering with internal teams and external vendors or payers to validate requirements and support SLAs.
  • Detail-oriented, process-driven, and able to diagnose issues, reconcile data discrepancies, and document workflows.
  • Able to manage multiple priorities in a fast-paced, high-growth environment.
  • Familiarity with data brokers such as Availity or Change Healthcare, or with EDI transactions, especially 270/271 and 834.
  • Legal right to work in the United States; no immigration or work visa sponsorship provided.

Benefits

  • Competitive salary with a total compensation range of $110,425 - $173,525, including base, variable, and equity.
  • Equity shares / stock options.
  • Comprehensive health, dental, and vision insurance.
  • Unlimited vacation or discretionary PTO plan.
  • Remote-first company with flexible working hours.
  • Parental leave.
  • 401(k) plan.
  • Access to a free digital therapist for you and your family.

Interested in this position?

Apply directly on the company website

Apply Now

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