Product Manager

1 month ago
Full-time
Senior
Product Management
Stand Together

Stand Together

Stand Together is a philanthropic community that empowers changemakers to address the underlying issues of significant societal challenges in America, focusing on areas such as education, healthcare, and fostering bipartisan collaboration.

Diversified Consumer Services
251-1K

Description

  • Own Loop’s multi-quarter roadmap and translate strategy into measurable outcomes, themes, and prioritized bets.
  • Deliver the 2026 roadmap to scale Loop to additional 211 partners and pilot peer-informed recommendation flows.
  • Strengthen product analytics and reporting and ship improvements to provider reports and dashboards.
  • Run discovery with 211 leadership and front-line specialists to validate and prioritize features that improve referral success and follow-up quality.
  • Establish and operate an experiment pipeline (hypothesis → metric → test → decision) for messaging, workflows, and matching logic.
  • Write crisp PRDs and acceptance criteria, break work into thin slices, and balance user impact, technical feasibility, and data leverage.
  • Define and monitor North Star and guardrail metrics (e.g., response rate, connection rate, time-to-help, opt-in follow-ups, provider signal freshness, recommendation adoption).
  • Partner with engineering and data teams to instrument analytics, ship insights to 211s and providers, and communicate progress and learnings to STF leadership and partner 211s.
  • Track the market and adjacent tools to identify partnership and differentiation opportunities informed by Loop’s dataset.
  • Facilitate lightweight agile rituals (planning, stand-ups, retros), maintain a healthy backlog with the Eng Lead/TPM, coordinate releases, and drive QA readiness.

Requirements

  • 5+ years in product management delivering B2B2C or B2C platform products with evidence of outcome-oriented roadmapping and shipping impactful products.
  • Strong discovery skills working with operational partners such as contact centers, government agencies, nonprofits, or vendor-management teams.
  • Fluency with product analytics and experimentation, including A/B tests, cohort analysis, and metric design.
  • Excellent written communication skills for PRDs, stakeholder updates, and decision memos.
  • Experience facilitating agile rituals and collaborating closely with engineers and data teams.
  • Comfort translating strategy into measurable outcomes and prioritizing features to maximize impact.
  • Enthusiasm for Stand Together’s mission and commitment to its culture and values.
  • Preferred: background in data products focused on outcomes, capacity, or provider performance.
  • Preferred: experience with programmatic AI (LLM summarization, ranking, or recommendations).
  • Preferred: experience with two-sided marketplaces, search/recommendation systems, or CRM integrations in public-interest tech.

Benefits

  • Competitive compensation with salary and bonus opportunities.
  • 6% 401(k) match with immediate vesting.
  • Comprehensive health and dental plans.
  • Flexible time off.
  • Wellness and mental health support including Peloton and Talkspace.
  • Remote work / remote-friendly role (listed as Remote).
  • Non-hierarchical environment with opportunities for growth and a meaningful career within a 1,300+ employee community.

Interested in this position?

Apply directly on the company website

Apply Now

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