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Senior Program Manager, Dedicated Workplace Teams

3 hours, 1 minute ago
Anywhere
Full-time
Mid Level
Program Manager
Project and Program Management
Apply Now
Spring Health

Spring Health

Spring Health is a company that offers a comprehensive and personalized mental healthcare solution for teams and families. They provide clinically proven technology and world-class providers to deliver precise care tailored to individual needs, elimina...

Health Care Providers & Services
1K-5K
Founded 2016
$366M raised
View All Jobs 50

Description

  • Lead program management for a dedicated onsite customer program, including planning, timelines, stakeholder alignment, and follow-through.
  • Serve as the primary operational lead and ensure progress against commitments, milestones, and service expectations.
  • Drive clarity on priorities, owners, decision points, and next steps across multiple workstreams.
  • Track program progress, risks, and dependencies, and escalate issues when needed.
  • Collaborate with Customer Success, Clinical Operations, Analytics, Marketing, Product, and other partners to support program execution.
  • Align internal and external stakeholders on timelines, dependencies, handoffs, and readiness needs.
  • Review and integrate cross-functional inputs so plans and materials reflect customer context and priorities.
  • Support customer readiness, change management, and adoption as a trusted operational partner.
  • Partner on customer-facing reporting and business reviews to ensure materials are accurate and aligned to commitments.
  • Build and improve program management processes, tools, and operating rhythms to strengthen visibility, accountability, and execution.

Requirements

  • 4+ years of experience in program management, operations, customer-facing delivery, or similar cross-functional roles.
  • Experience leading complex, multi-stakeholder work in ambiguous environments.
  • Proven ability to drive outcomes through influence rather than direct authority.
  • Strong operational judgment with the ability to balance customer needs, internal constraints, and competing priorities.
  • Excellent communication, organization, and stakeholder management skills.
  • Ability to synthesize cross-functional inputs into clear plans, priorities, and next steps.
  • Track record of identifying risks early and driving practical solutions.
  • Experience improving processes or operating models to support stronger execution.
  • Comfort with ambiguity and the ability to create structure and momentum across teams.
  • Willingness to travel up to 20-30%.

Benefits

  • Target base salary of $97,000-$113,500, plus equity and benefits.
  • Health, dental, and vision coverage starting on day one, with access to One Medical.
  • HSA and FSA plans, with Spring contributing up to $1K to HSAs depending on plan type.
  • Employer-sponsored 401(k) match of up to 2%.
  • Yearly allotment of no-cost visits to Spring Health network providers for you and your dependents.
  • Competitive paid time off, including vacation, sick leave, and company holidays.
  • Parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents after 6 months of tenure.
  • Up to $1,000 per year in professional development reimbursement.
  • Access to fertility care support through Carrot, plus $4,000 reimbursement for related fertility expenses.
  • Access to Wellhub for fitness, mindfulness, nutrition, and sleep support.
  • Sponsored child care, back-up care, and elder care through BrightHorizons.
  • $200 per year in donation matching.

Interested in this position?

Apply directly on the company website

Apply Now

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