BG Payments Ops Specialist with French

1 month ago
Full-time
Junior
Operations
Sporty Group

Sporty Group

Sporty Group is a global consumer internet and media organization that specializes in digital and linear sports broadcasting, offering its leading free-to-air platform, SportyTV, which engages millions of users across multiple countries and continents.

Media
51-250
Founded 2013

Description

  • Support end-to-end payment processes including deposits, withdrawals, refunds, reconciliations, and customer queries.
  • Collaborate with local third-party payment providers to ensure timely resolution of transaction-related issues.
  • Monitor transactions in real time to detect, investigate, and escalate suspicious or fraudulent activity.
  • Analyze customer payment behavior and trends to recommend improvements in payment flows and methods.
  • Document workflows, standard operating procedures (SOPs), and process improvements to enhance operational efficiency.
  • Support the integration and testing of new payment technologies and solutions.
  • Ensure all payment operations comply with relevant regulations and internal policies.
  • Provide timely support during system downtimes or payment-related incidents to minimize customer impact.

Requirements

  • Bachelor’s degree in Finance, Business, Risk Management, or a related field, or equivalent work experience.
  • 2–3 years of experience in payments, financial operations, or fintech/e-commerce environments.
  • Fluency in English and French, with Portuguese proficiency as a nice-to-have.
  • Solid understanding of payment systems, funds flows, and reconciliation processes.
  • Experience with mobile money and/or payment service providers and familiarity with transaction monitoring tools is preferred.
  • Strong analytical and problem-solving skills with a data-driven mindset.
  • Excellent communication and interpersonal skills to work effectively across teams and with external partners.
  • Ability to manage multiple priorities and adapt in a fast-paced, remote-first environment.

Benefits

  • Remote-first work environment.
  • Opportunity to work cross-functionally with internal teams and local third-party payment providers, supporting professional growth.
  • Responsive hiring process with human-reviewed applications and an aim to respond within 48 hours.

Interested in this position?

Apply directly on the company website

Apply Now

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